Steam support question...

0 votes
asked Oct 21, 2010 by DJ Reidak (106 points)
My account is for some reason disabled, so I sent a support ticket to Valve asking them why I was disabled, and if they could enable my account. I am wondering, how long should I expect to wait until I get a response?

3 Answers

+3 votes
answered Oct 21, 2010 by Patxi (12,610 points)
We can't answer that, I don't think none of us work for valve. They must get like tons of emails, you will have to wait until someone reads it and decides to help you.
0 votes
answered Mar 29, 2011 by Prophet21 (1 point)
I have the same issue.  I have never experienced customer service like this in my life.

It's been two days for me so far to simply try to get access to account to play the games I ALREADY paid for!  

0 votes
answered Mar 29, 2011 by Vancar6 (10,510 points)
My account got hacked years ago.<br>
I messaged them about it.<br>
About 4 hours later, they where willing to help and at my service.<br>
Just sit back and relax, they will sort it out. Unless you have been hijacked without your knowlage and the hacker has abused your account and violated the Terms Of Service, or used DLL files.
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