my internal dvd/ cd burner won't show up in my computer, I''m using xp, nor can I uninstall it

0 votes
asked Jul 7, 2011 by Alexander Tabarini (1 point)

4 Answers

0 votes
answered Jul 7, 2011 by DazOwen (5,876 points)
Is the DVD drive present in Device Manager? If not you should open up your computer case and ensure all the cables are connected correctly. If it is properly connected and there's no damage to the cables then it could be that the drive needs replacing.
commented Jul 7, 2011 by Alexander Tabarini (1 point)
nope its not showing up in Device Manager :/
commented Jul 7, 2011 by KylePolansky (1,956 points)
Make sure that your computer doesn't have an "unidentified devices" in the device manager. If there are some, your DVD drive might be one of them.
commented Jul 7, 2011 by DazOwen (5,876 points)
If it isn't showing up in Device Manager it could well be that the drive is broken and needs replacing.

When did this problem start and how old is the computer with the drive in?
commented Jul 7, 2011 by Alexander Tabarini (1 point)
well it's an hp  pavilion m7480n, got it in 06 and it came with it. I just booted with thing up a month ago, and didn't think much of it. but it still acts like its working and reading the disc.
commented Jul 7, 2011 by DazOwen (5,876 points)
Have you inserted an audio/video disk and waited to see if it plays?
commented Jul 7, 2011 by Alexander Tabarini (1 point)
it still acts like its working and reading the disc, then just stops
commented Jul 7, 2011 by DazOwen (5,876 points)
Sounds faulty to me, replace it.
commented Jul 7, 2011 by Alexander Tabarini (1 point)
fuck, I don't have money for that...
commented Jul 7, 2011 by DazOwen (5,876 points)
They're dead cheap these days, shouldn't take long to save.
commented Jul 7, 2011 by Alexander Tabarini (1 point)
ok so I just it to show up now.... but now the dvd rw drive turns into cd drive when I insert a blank dvd, I've tried uninstalling and restarting, it will play music cds though :/
0 votes
answered Jul 7, 2011 by Ebotman16 (771 points)
Try plugging the drive up to a different PC then you can work out if its working properly. I'm guessing it's an IDE drive. So check no pins on the IDE interface are bent or broken. If none of that works, try a new IDE cable.
0 votes
answered Jul 8, 2011 by geekomatic (1,842 points)
Sounds to me like the drive is toast. It may still spin a disc- but that's all.

If you want to keep using this PC, then just poke around for a new internal DVD burner. They're cheap:

[LG DVD w/good reviews, shipped to your door, for $26][1]

All you need is a phillips screwdriver...

Cheers!


  [1]: http://www.newegg.com/Product/Product.aspx?Item=N82E16827136222
commented Jul 8, 2011 by Alexander Tabarini (1 point)
thanks for the input ok so I just it to show up.... but now the dvd rw drive turns into cd drive when I insert a blank dvd, I've tried uninstalling and restarting, it will play music cds though :/
commented Jul 10, 2011 by geekomatic (1,842 points)
It sounds like the drive isn't reporting itself properly to XP, or that XP is not detecting it correctly. At this point, assuming you want to try to test it out- without spending any money...

Download & burn a Linux <A HREF="http://knopper.net/knoppix-mirrors/index-en.html">Knoppix live CD image</A> & boot your system from that. Choose your closest mirror location & the CD.iso in "EN" that is just under 700mb. Burn it by choosing "burn image" in your software. (Assuming you can burn a CD- or have access to a friends PC to get Knoppix). If the DVD player runs properly in Knoppix, then you know it's XP with the issue. If the DVD player still has problems, then you know it's the drive, see?

In order to boot to the CD first (rather than the hard drive) follow the onscreen prompts that show at the bottom of the screen at start-up. It's usually F1, 2, 10, 11, or 12 that you press just after pressing the power-on button. Once in the BIOS menu- you use the arrow keys (or F5/6) to change the first boot device to the DVD-ROM. This might sound like a complicated thing- but it really isn't. Just print this out & follow along...Once you change the boot device, exit & save the changes. The Knoppix disc should already be in the drive- power up & it will load. You'll have instant internet access as long as you are wired in. Brasero is included so you'll be able to test your DVD drive is functioning.

That's my opinion only. If the drive does function fine- then your next thing to do will be to try an in-place reinstall of XP to fix corrupt files (assuming you have an actual disc & product key stuck somewhere on your PC)...

Let us know how it goes, eh?

Cheers till next time, mate~  ;)
0 votes
answered Jul 8, 2011 by Michael Graham (196 points)
Is it a home built? If so you might need to change things round in the bios depending on your motherboard to get it to work. Also have you looked round for some drivers to install for the drive? Occasionally they are strange and need drivers to run.
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