Windows 7 random lock ups

0 votes
asked Oct 15, 2011 by jimmy6892000 (1 point)
I have a Gateway DX-4831 with 6GB ram, Intel Core I3, and a 1TBhdd. I have reloaded the OS four times to try and solve this problem with no effect. I have updated all drivers including a recommended BIOS update from Gateway. I get maybe 10 minutes of use and a lock up that lasts for 5 to 10 minutes. This is after being on for minutes or hours. There are no third party programs installed. I didn't use the system much when I first bought it and the warranty ran out before I realized the lockups were worse than the usual ones I get with XP. The OS has to be reloaded from a partition on the drive and not a disc. Could I just have a corrupted copy of windows? Microsoft and Gateway won't even talk to me without me giving them money. Any help or suggestions would be greatly appreciated. Thank you.
commented Oct 15, 2011 by Tim Fontana (16,355 points)
It could be an issue with either the hardware or the copy of Windows. If you can find all the drives online, you can use the following link to download a free iso of Windows 7 in the version you need, and use your own serial key.

Don't worry, these downloads are not pirate copies, just copies of the original retail disk, with no serial keys or cracks included.
commented Oct 19, 2011 by jimmy6892000 (1 point)
Thank you very much for your suggestion and the link. So far my system is working perfectly. I think some of the junk that Gateway loaded combined with the junk Best Buy loaded on may have had something to do with it.

2 Answers

0 votes
answered Oct 15, 2011 by kevin (35,790 points)
Could be that there is a bad heat spread of the processor and the heat sink.

Or it can be that the computer is overheating and the natural thing is to stop some of the sections or cores of the processor.

I would try something like a ubuntu live disc and testing it if it is the computer part and not the OS part
commented Oct 15, 2011 by jimmy6892000 (1 point)
Thanks for the reply. I have been monitoring the temps almost from the start and so far they are ok. I opened the case just to make sure all the fans were running and the heat sink on the processor was clean. Had a heat problem with my laptop with the air vents clogged so now I monitor all my computers. I also installed a new graphics card because I didn't like the integrated graphics. I still have a few more things to try but any more input would be great
commented Oct 15, 2011 by kevin (35,790 points)
Try using a ubuntu live disc and run it for a little to see if it is windows 7 fault
commented Oct 19, 2011 by jimmy6892000 (1 point)
Have Ubuntu and I tried it for a while but I couldn't watch video.Honestly I don't remember if it still locked up but the last clean install I did seems to be working.Thanks for the input. I might try Ubuntu on my laptop.
0 votes
answered Oct 19, 2011 by jimmy6892000 (1 point)
Thank you all. Seems to be fixed now.
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