Do any laws apply to a small computer repair business?

+1 vote
asked May 7, 2012 by josephLtech (1,696 points)
Hello, recently I was thinking of starting my own little computer business. All I really plan to do are services like: Repair, upgrades, and cleanings. Reason I was looking to do this is because I am 15 and for a summer job I wanted something that I would like to do. And I am good at doing upgrades and minor repairs. I can install windows, put in all sorts of components to upgrade computers, and I can do MacBooks as well as PCs. So are there any laws on such a business that I should look out for?
commented May 7, 2012 by DJ Scooby Doo (9,656 points)
I'm also wondering this! Since I work at a computer repair shop, I know some ins and outs of the business but not all to really operate.
commented May 7, 2012 by Razor512 (16,586 points)
the issue with laws surrounding business is that there are hundreds of thousands of them that no one can really memorize. Furthermore they are generally complex and written in legalese, which makes it so even if you do read them, your interpretation and a lawyers interpretation, will be different.

The best way to avoid issues is to honor any agreements you make and follow at least the basic laws which is the customer is only responsible for paying for services rendered and nothing else.

I have been doing computer repair as kinda a part time job for about 10 years now and have had no issues (not looking to make it full time though, If I turn computers into work, then I will not enjoy them as much) (a higher workload will also prevent me from providing the same service level where before formatting a system, I will backup all data, take screenshots in order to have a record of the icon location on the desktop, backup all serials and a program list so I can reinstall the apps, scan the backups with multiple virus scanners, and restore the users data and position the icons and restore the background and everything else to basically get an end result of making it so that what ever issue they had, never happened and they don't have to worry about reinstalling most software and figuring out a new icon layout

1 Answer

0 votes
answered May 7, 2012 by Cornelia Cornflake (880 points)
I'd take a quick look at something like Starting A Business For Dummies before you go ahead but I think what should concern you most is how you're covered if you make a mistake, especially if you're living in the most litigious country in the world!!! I'm not saying that you're going to mess up but accidents do happen and computer gear tends to be rather expensive to replace. Insurance would be wise though I appreciate that it might be prohibitive in cost. If you're going to proceed on an 'at your own risk' basis then you need to communicate that to your clients before you start and get their agreement in writing.
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