Help! I lost my iTunes Library!

I recently transferred from a Mac to a Windows machine and in the process stored my iTunes library on an external hard drive. For whatever reason, the hard drive has decided to stop working and now I need to recover my library on my new computer. I called Apple and was told that there was a once in a lifetime option to recover my library. Does anyone know how to access this feature? Please help!

itunes harddrive library

asked Dec 26 '10 at 11:30

Angelwork
531●33●35●45

edited Feb 08 at 11:24

Fogarty ♦♦
11.5k●11●25●35

I bet they did not even want to help you...

(Dec 26 '10 at 11:35) ryebread761

The woman sounded like she hadn't a clue what she was talking about.. I'm looking for this option and I haven't found any articles relating to it.

(Dec 26 '10 at 11:36) Angelwork

Did you purchase your songs through iTunes?

(Dec 26 '10 at 11:36) Justin

Yes. None of them were from CDs or downloaded on Limewire or anything like that. All of the songs were purchased legitimately through iTunes.

(Dec 26 '10 at 11:38) Angelwork

4 Answers:

oldest newest most voted

I would suggest find some software that allows you to pull the music from your iDevice (Assuming you have one, since you're using iTunes), and you should be set.

That's what I did when I switched my main computer.

answered Dec 26 '10 at 11:39

Justin
8.3k●104●142●221

If you have an iPhone, use Sharepod. Sharepod is free, fast and I use it when I have computers I need to dump my music into.

(Feb 08 at 17:29) DJ Scooby Doo

2	I have am generally using CopyTrans to backup iPhone to PC. The program is uncomplicated and straight-to the point. answered Feb 08 at 11:23 Wallrath 31●1●4 edited Feb 23 at 06:54

If you Email iTunes support and tell them the situation they should be nice and put all your previous music downloads into an available downloads section of the iTunes store. They did that for me once, yet it was only one song not an entire album. I'm sure they'll help anyway, they always do.

http://www.apple.com/support/itunes/

answered Dec 26 '10 at 12:00

Mattophobia ♦
5.7k●55●96●165

Okay, so at the moment, I have the software necessary to transfer my library back onto my computer from my iPhone 3G. However, I just copied all the the files and put them in music and not a single thing is showing up in my actual library on iTunes. Any suggestions?

answered Dec 26 '10 at 13:58

Angelwork
531●33●35●45

There should be an option to add files to your library under the File menu. Browse for your songs, and add them all.

(Dec 26 '10 at 15:52) Justin

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