login about faq

To prove you're not a spammer, email newuser.lgqa@gmail.com with the subject "Account Request" to request an account.

For the last couple of weeks, I've been having a problem trying to watch YouTube videos - I can't!

If there are YouTube videos embedded on a web page, I see the still, but when I hit the play button I get this message: "An error occurred. Please try again later."

How much later??? It's been at least two weeks since I've been able to view a YouTube video!!!

I have done some searching on Google and found this problem on many forums going back to 2009. I have even asked this question on my local NCIX dealers forum. No luck with any "solutions" offered, and it looks like YouTube has no solution.

This problem occurs on ALL YouTube videos, even my own. Other sites such as Vimeo that do not use YouTube play OK. I can not even download the YouTube videos via http://keepvid.com/ which has worked well for me in the past.

Here are some things that have been suggested to me that I have already tried:

  • Reinstall Adobe Flash Player
  • Reinstall Java
  • Reinstall MS IE Explorer v8
  • Update and reinstall Nvidia Video Card drivers
  • Reset cable modem and router via unpowering them
  • Dumped and refreshed browser history
  • Installed Firefox V4
  • Scan with BitDefender every night
  • Scan with Malwarebytes several times
  • Checked Firewall - even turned it off for test
  • Probably some more things I can't recall at the moment
So far, nothing works. Everything else seems to work fine, just can't watch YouTube videos.

If anyone has been able to fix this I'd love to hear from you. I've run out of ideas!

Thank you for your help!

asked Apr 01 '11 at 18:29

jimpook's gravatar image


edited Apr 01 '11 at 18:55

TheTechDude's gravatar image


What version of Windows are you running?

(Apr 01 '11 at 18:52) TheTechDude TheTechDude's gravatar image

Try downloading Google Chrome (http://www.google.com/chrome/ ) and installing it. Since Chrome has Flash built-in this might solve your problem.

answered Apr 01 '11 at 18:53

TheTechDude's gravatar image


edited Apr 01 '11 at 18:53

I've been thinking about installing Google Chrome again. Though I'm not sure if it will be a fix for this problem. I can play Flash videos from other sites - just not YouTube.

Also, the fact that I can't download the YouTube videos via KeepVid makes me think that the problem is something blocking the downloading of the YouTube videos before it gets to the computer.

Thanks, I will give Chrome a try.

(Apr 01 '11 at 19:09) jimpook jimpook's gravatar image

Are you sure that your IP address wasn't blocked from YouTube for some reason?

(Apr 01 '11 at 19:28) TheTechDude TheTechDude's gravatar image

I can't imagine why YouTube would block me from receiving their videos. But something like that would explain the problem. But why are so many other people having the same problem?

Interesting thought - one that I would never have come up with.


(Apr 01 '11 at 19:49) jimpook jimpook's gravatar image

I can't think of a reason why either. But that is the only logical explanation I can think of. Have you tried using your computer at someone elses house or tried another computer at your house?

(Apr 01 '11 at 20:05) TheTechDude TheTechDude's gravatar image

No, I have not tried my computer at another location. Haven't tried another computer here on my network either. I'll have to get the ex to bring over her laptop when she gets back to town next week.

IF YouTube has blocked my IP address, then I would think that I would not be able to load the YouTube web pages at all. I can load them, just can't play the video on the page.

Could there be some obscure DLL file that has become corrupted that is not replaced during reinstallation of the various programs that could cause this sort of problem?

I have used a registry cleaning program to get rid of junk files and clean things up, but that didn't make any difference either.

Thanks for your help.

(Apr 01 '11 at 20:54) jimpook jimpook's gravatar image

Try using the pop-out version of the YouTube player. Shown in red below:

alt text

(Apr 01 '11 at 21:10) TheTechDude TheTechDude's gravatar image

Just finsihed installing Google Chrome - no luck - YouTube videos still won't play, and I get the same message as in IE Explorer and Firefox.

(Apr 01 '11 at 22:25) jimpook jimpook's gravatar image

Look at my post above^^^^^

(Apr 01 '11 at 23:03) TheTechDude TheTechDude's gravatar image

Does using the pop-out version help???

(Apr 02 '11 at 16:12) TheTechDude TheTechDude's gravatar image
showing 5 of 9 show all

You can always download youtube videos from one of the many sites out ther on the web. The site I use is: http://www.fbvideos.com

answered Apr 02 '11 at 13:07

ipoduser29's gravatar image


Thanks for the link, but I get the same error message here that I do when I attempt to view on a regular site.

This will come in handy in the future... once I get this working again.


(Apr 02 '11 at 16:08) jimpook jimpook's gravatar image

OK, I'm now having a real "WTF" moment.

After several days of doing nothing to fix this, I discover that I can now view YouTube videos.

I wish I knew what "fixed" this problem, but I truly have no fricken' idea!

I sure hope this thing continues to work...

Thanks for all your comments!

(Apr 05 '11 at 16:59) jimpook jimpook's gravatar image

I have also noticed that websites that failed to display some items ie: polls, are now displaying them perfectly. Interesting. I had a hunch that it might be related.

I've looked through one website, and while I couldn't find a direct link to the polls he runs, there was a lot of references to Javascript.

Anyone got an idea why these are both working now? Just in case I need to fix this problem again in the future.

(Apr 05 '11 at 21:38) jimpook jimpook's gravatar image

I just tried out KeepVid - it worked.

Funny, all the things that were broken now seem to be working.

(Apr 06 '11 at 02:23) jimpook jimpook's gravatar image
Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here



Answers and Comments

Markdown Basics

  • *italic* or __italic__
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported



Asked: Apr 01 '11 at 18:29

Seen: 6,111 times

Last updated: Apr 06 '11 at 02:23