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I have a friends laptop that has a virus called Win 7 Total Security 2011. I couldn't get anything working on the computer because the program wouldn't let me do anything so I took the hard drive out and put it into an external enclosure on my computer and I'm running a virus scan on it with MalwareBytes but so far nothing. Any other suggestions? |
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Try booting the PC into safe mode and a few malware scans, I would recommended using MalwareBytes, Super Anti Spyware (Use the portable version) and Avast!. Make sure you update any Anti Virus programs you use to help make sure you have the latest virus definitions. |
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I had a run in with the MS Removal Tool Virus. Here is a link to the same site I used however this is for the virus you are talking about. Print the instructions and then follow them line by line and you should be back in business. Combofix will fix this. 1
Combo fix will fix what? FYI, everything I've read basically states don't run Combofix unless specifically requested by the removal process instructions. There is no harm in running combofix as long as you don't have any antivirus running when you do. I have used it plenty of times to take care of viruses. A couple years ago, I would not have suggested using it because it could have done more harm than good but the program has changed to where there is only a slight risk of that now. Just be sure to heed the warnings that it gives you. I Still only use it on really bad viruses that Malwarebytes cannot remove. But, Combofix only scans the C: drive so you cannot use it on a drive that is in an enclosure. |
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This link should help you http://www.spyware-review.net/remove-win-7-total-security-2011/ (How to remove is about half way down the page.) I have never personally had to remove this virus so good luck. Back-up the files on the hard drive first, then do what the link says. If all else fails then reformat the drive and reinstall Windows. After reinstalling then you can put back his/her files. |
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I'm dealing with this too and I'm uninformed about how thorough a program it is. I need all of my software and files, however I'm afraid that if I backup and reset my system that when I go to access my archived files, won't I just put the virus back on? I've been reading about this for about 24 hours and I'm not finding many of the posts to be helpful. Has anyone actually had this virus - removed this virus - and saved their files? I WILL try going to google and looking for step by step instructions, but I fear I may do more harm than good! I fought with a virus similar called the MS Removal Tool. The only difference was it was a root kit virus. I used info from bleepingcomputer.com to safely get rid of it and save all of my co-workers files. The link to your specific virus is posted above in my comment. |
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I'm dealing with this too and I'm uninformed about how thorough a program it is. I need all of my software and files, however I'm afraid that if I backup and reset my system that when I go to access my archived files, won't I just put the virus back on? I've been reading about this for about 24 hours and I'm not finding many of the posts to be helpful. Has anyone actually had this virus - removed this virus - and saved their files? I WILL try going to google and looking for step by step instructions, but I fear I may do more harm than good! |
Kingfish has given you a link to the many sites that go step-by-step over how to "try" to remove it.
However, I have found that many times there's more wrong than the one virus- and (especially when the user's data can be saved off to another drive)- it can sometimes be less of a headache and easier, long-run, to reinstall Windows.
My favorite site for help with virus issues is bleepingcomputer.com
Good luck!
I agree. Although the sites listed in the Google search tell you how to successfully remove the virus, there may be other deeper problems it caused to your OS that won't show up right away. A complete wipe and reinstall of Windows from the restore discs or partition will definitely get rid of the infection and any problems to your operating system, and it's the plan of attack I generally use with my clients when they don't care about having to reinstall a ton of Windows updates and all the programs they installed themselves after they bought their computer (if they still have the install discs or downloaded install files). However, some people may have lost these discs (or their original restore discs) or don't want the hassle of having to install a million Windows Updates and drivers after the restore. It's these people I recommend scanning and attempting to remove the virus or spyware then scanning and then scanning again with several other tools. This will usually determine if the system is clean or not.