I am currently having problems with an intermittent internet connection. We contacted our ISP about the issue and they have sent out technicians twice so far.
The first time the technician blamed it on the modem/router they provided so they sent us a new one. After switching it out we still had the same problem so they sent out a technician again. While he was here he noticed that our wires were crossed with one of our neighbors. He fixed the issue and not even an hour after the tech left we noticed the same problem so we called the tech but he was busy with another customer on the other side of town.
We have been writing down when and how long we loose internet connectivity. But there are big gaps in the log when no one is using the internet. Is there a program I can download and install that would monitor our connectivity and keep a log file?
asked Jul 27 '11 at 15:27
Get the program (windows) called PingPlotter. It will show latency at each hop and tell you where the issue could be.
it creates logs, capture data, nice graphs (see screen shot below).
http://www.pingplotter.com/ there is a free and PRO version. The pro versions lets you monitor multiple destination at the same time which is nice but could 'saturate' your internet connection as well.
here real world sample less the IP addresses and hosts to show you what this software does.