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Hey, I'm back from my vacation in the Dominican, 2 hours ago. Welcome back to the U.S :(

Anyway, Time Warner Cable implemented a new feature in my cable where it shuts off after a certain amount of unactivity, I noticed that when I tried to watch my Cable via my server I couldn't control the cable because of the new feature. Does anyone know how to shut it off? TWC won't help me.alt text

asked Aug 31 '11 at 04:19

DJ%20Scooby%20Doo's gravatar image

DJ Scooby Doo
9.7k245284383

Why won't they help you?

(Aug 31 '11 at 04:41) zman zman's gravatar image

They said that CUSTOMER RELATIONS doesn't deal with this, and the never had this problem with boxes before.

(Aug 31 '11 at 04:43) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

Did you ask 'em to transfer you to someone who could help with the problem? I'm sure they have some department that can deal with it.

(Aug 31 '11 at 04:54) zman zman's gravatar image

I tried Technical support, and they said no. Supervisor, no, Supervisor of the Supervisor, no.

(Aug 31 '11 at 04:59) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

Wow, I thought Directv had bad customer service, but Time Warner must really suck. I'm glad I got Dish now.

(Aug 31 '11 at 05:11) zman zman's gravatar image
1

You have to raise hell to get shit done.. And TWC, I'm still waiting for my iPhone app, not everyone has a iPad!

(Aug 31 '11 at 05:13) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
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Asked: Aug 31 '11 at 04:19

Seen: 1,554 times

Last updated: Aug 31 '11 at 05:13