Answer by NoSTaBoNN · Jul 18, 2011 at 10:16 PM
Logmein is primarily handy when you know which computer you are going to access in advance of it happening.
For example, I have logmein installed and setup to access my parents and my sisters computer when necesarry, because it is a real pain to explain to them how to start teamviewer ( even though it's really simple ). But having logmein doesn't make me worry about that.
Now on the otherhand, if I have to access a computer of a friend to help them out, or of someone I even haven't met before, then I use teamviewer. The fact that you don't really have to install teamviewer on their computer and that the password changes every time is both handy and gives trust to the people you help. Sure teamviewer also has a version that lets you do what logmein does, but it is not free.
On speed, I would have to give logmein the credits as it seems to go allot smoother over a slow connection. So if there's a slow connection being used, and you know in advance that you'll need to access the computer: Go with logmein. Otherwise, use teamviewer.
Answer by Janet Fung · Jul 25, 2011 at 09:33 PM
NoSTaBoNN is explaining the difference between remote support and remote access. Remote support needs the other party's permission to get control. In remote access, you could set up the pc and access it remotely. If you want to use both functions, you could try GoSupportNow.