Computer not Detecting all of the Video Memory

Hi I bought this card from Aria(goo.gl/ZidF9) a few months ago.

Today I decided to do a can you run this test and the results came back by saying that my GPU only has 368MB present I also ran a Directx Diagnostic and that came back the same.

Can you please tell me how to resolve this issue so my computer can detect all the video memory. Any help would be greatly appreciated.

asked Oct 02 '11 at 10:06

Jack
1●3●3●5

3 Answers:

oldest newest most voted

DXDiag is like a bazillion year old and hasn't been updated in a while. I wouldn't rely on it for detecting anything beyond DirectX's presence. Try Speccy or Belarc Advisor. The screen you showed is from DXDIAG, and it's unclear to me what "total ram" it's referring to. It could be referring to the ram consumed by DirectX, which actually may not be video ram at all.

If these products truly detect the wrong amount of video ram, I would have to say it's possible components on the card were mislabeled in manufacturing. That's not unusual, especially in something not a lot of people pay attention to like video ram.

answered Oct 02 '11 at 11:07

Duodave
4.6k●40●49●98

yes I have a HD5770 or HD6770 I guess they're the same now -.- and dxdiag says I've got 3819MB of VRAM. I wish lol!

(Oct 02 '11 at 11:14) Yarvaxea

0	Are you sure your not reading used memory? answered Oct 02 '11 at 10:30 Jackster1337 8.5k●178●214●300 Yeah I am reading total memory. here is a screen shot http://imageshack.us/photo/my-images/843/dxdiagc.jpg (Oct 02 '11 at 10:39) Jack

0	try reinstall the drivers or switch the position of the card. Also if it's unlocked you might need to configure the BIOS of the gfx card. answered Oct 02 '11 at 11:06 Yarvaxea 4.0k●56●72●113

Your answer

toggle preview

community wiki

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

*italic* or __italic__
**bold** or __bold__
link:[text](http://url.com/ "title")
image?![alt text](/path/img.jpg "title")
numbered list: 1. Foo 2. Bar
to add a line break simply add two spaces to where you would like the new line to be.
basic HTML tags are also supported

learn more about Markdown