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I've already reinstalled Windows once because of this issue. This time I reinstalled, I installed all my drivers, restarted my computer, then found that the drive was no longer recognized by the computer as drive D, and instead my blu-ray player has taken D's place. I've had so many problems installing this new drive and reinstalling Windows, and I just want my computer to work Please help.

asked Dec 03 '11 at 20:50

Angelwork's gravatar image


Go into BIOS and see if it recognizes the disc, if it doesn't then try to swap the ports on your motherboard, if you have Intel sandy bridge they've had some problems with their SATA controllers so try switching around. If you have a white port it's usually a 3rd party controller and should work if the sandy bridge doesn't. If you find it in BIOS but not in windows click start, right click on my computer and click on manage. to the left, go down to disc management and see if you can find the disc there.

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answered Dec 03 '11 at 21:34

Yarvaxea's gravatar image


Ok, first of all, before I give you any tips and solutions for you to try, I'm not an expert, I'm just trying to help the best I can, I apologize beforehand for if my solutions does not work and you went through a lot of trouble.

Ok, let's get started, So this is a Secondary HD, right so here's what I'm thinking, Can you try to swap the ports where your drives are plugged in to?

ie. Plug out both drives, plug in secondary drive into primary drive's port. plug in primary drive into secondary drive's port.

If the secondary drive is recognized and your primary isn't, then there is a problem with the port. Feel free to get back to me on anything.

Cheers, Aaron

answered Dec 03 '11 at 21:25

AlphaMike's gravatar image


The disk is there in disk management, but when I try to initialize it to format it, it says "The request could not be performed because of an I/O device error."

answered Dec 03 '11 at 21:41

Angelwork's gravatar image


hmm have you used the disc before? You can try to swap the ports and see if that works, if you have spare SATA cables try replacing it, make sure the powercable hasn't come loose. If that doesn't work it's probably a disc failure. Try run a S.M.A.R.T scan and see if it reveals anything.

(Dec 03 '11 at 22:02) Yarvaxea Yarvaxea's gravatar image

The other thing I would also check out and I usually take a look into this before even putting it into the casing itself. Is the hard drive set to Master, Slave, Or Cable Select. It the hard drive that your putting into your computer it might be set to one of the three. I usually take a look at the first hard drive to see if it is set t primary and set the second as a slave drive. Or if I am making a new computer from scratch. Cable select for both. And power on the computer itself and check the bios to see which dirve is the primary and the other is secondary.

One thing I do know off hand. And this will depend on how old the computer is as well. And if it is a clone computer or a brand name computer. Some times the BIOS might not detect it properly due to the limitation of the BIOS itself. So you might have to update the BIOS as well so it can detect the hard drive properly. I had to do this once before for a really old Optiplex computer from Dell in order to get the second hard drive detected.

answered Dec 04 '11 at 15:21

Compucore's gravatar image


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Asked: Dec 03 '11 at 20:50

Seen: 11,446 times

Last updated: Dec 04 '11 at 15:21