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Okay so I have a technical support type thing. Well I want it to be like a call center. I was wondering if everyone on the project team was signed in to the same Skype profile, could receive multiple calls. Like if someone calls the profile it will chose the available person. Or multiple accounts linked to one account. Is there a way? If not any suggestions for a different program or something. Thanks.

asked Feb 21 '12 at 23:36

Caelan's gravatar image

Caelan
1.7k340347373


Skype does not have a function for that. It is made for people to call others and not in the way you want.

Call centres use custom software to suit their needs.

answered Feb 22 '12 at 23:34

Jackster1337's gravatar image

Jackster1337
8.5k185218303

Jackster1337 is right. I used to work in a call centre and for what you are asking for it is not possible with Skype. Most call centres use specialized phone software running rj45 hard phones or soft phone for that matter on the computer itself. And for what it's worth in that instant. Might not be feasible in your situation.

(Feb 23 '12 at 00:08) Compucore Compucore's gravatar image
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Asked: Feb 21 '12 at 23:36

Seen: 905 times

Last updated: Feb 23 '12 at 00:08