How is this acceptable?

I've been on the phone with T-Mobile for an hour now, and I've been transferred 17 times. Yes, 17 times. All I'm trying to do is port a number to my existing account but no one seems to get it. I can't get escalated to any supervisors or managers, they just won't let me. What can I do? I've tried to keep my cool, but AN HOUR on the phone is getting annoying with no service. I feel like I'm getting the runaround here.

customer hour service than acceptable number t-mobile phone port more

asked Apr 02 '12 at 17:37

DJ Scooby Doo
9.5k●232●279●379

3 Answers:

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1	Got off the phone with them about an hour ago, about the 20th person, finally got it, and helped me transfer my number, and she gave me a $15 credit on my next payment. Not enough, but it's better than nothing. answered Apr 02 '12 at 19:56 DJ Scooby Doo 9.5k●232●279●379

0	Rage That is what gets me through phone calls answered Apr 02 '12 at 18:45 Jackster1337 8.5k●178●214●300 Ask for the line manager. (Apr 02 '12 at 19:48) Jackster1337 Tried to, but they keep denying that he can do anything to help me. (Apr 02 '12 at 20:01) DJ Scooby Doo

0	Did you tell them how disappointed you are with their service? It seems to work for me. answered Apr 02 '12 at 19:40 phototypo 866●10●16●29

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