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My family and I are fed up with Time Warner, and our internet speeds suck compared to others who don't have Time Warner. Does anyone know of a company that'll offer me faster internet speeds than this? P.S.-I know about Verizon FiOS, but our building isn't allowing them to install wires inside the building.

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Update as of 12/12/12, Well the complaning and actually switching the router for a new one worked. This is the first time that I actually got FULL SPEEDS on a G card with TinyChat, Twitter, Firefox Nightly downloading some music and my brother playing World of Warcraft in the other room.

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asked Apr 14 '12 at 18:04

DJ%20Scooby%20Doo's gravatar image

DJ Scooby Doo
9.7k245284383

edited Dec 12 '12 at 21:56

1

If needed call timewarner and complain about the poor speeds, sometimes they can have you switched to a different router on their end, and if not they will lower your monthly bill

(Apr 14 '12 at 22:21) Razor512 Razor512's gravatar image
1

Yuup, I'll def do this today. This is unacceptable.

(Apr 14 '12 at 22:32) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

It's funny how it's these little problems that don't allow people to get FiOs. I know someone who wants FiOs, but they can't get it on their street, meanwhile its available about a block away from them.

(May 07 '12 at 17:29) Brett Brett's gravatar image

The problem is Manhattan itself. FiOS isn't available not even 20% in this great city we call New York.

(May 08 '12 at 07:59) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

123next page »

It is not the company.

It is the quality of your line.

PS, You get what you pay for.

answered Apr 14 '12 at 18:15

Jackster1337's gravatar image

Jackster1337
8.5k185218303

I have Road Runner Turbo, which is supposed to get you up to 25mb/5mb, obviously that's not working. Wideband costs $50, and that alone will make me paying cable impossible.

(Apr 14 '12 at 18:19) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

I have Time Warner Cable too and their speeds are bad compared to most other companies.

(Apr 14 '12 at 23:10) nickjuly4 nickjuly4's gravatar image
1

Yuup, I'm mad that even the people in Optimum are getting faster speeds than I am. My grandma, she gets 40 DOWN and 10 UP and she doesn't even USE the internet vs me, I get shitty 11 down 1 up. This is a disgrace.

(Apr 14 '12 at 23:30) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

Maybe you and your grandma need to trade places. lol

(Apr 15 '12 at 00:08) nickjuly4 nickjuly4's gravatar image
1

Word right, I'd be GLAD to change places. She lives in a pretty good place and that internet would keep me so disconnected with the world..

(Apr 15 '12 at 00:11) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

lol, you could practically live on the Internet!

(Apr 15 '12 at 00:20) nickjuly4 nickjuly4's gravatar image
1

Shakes head left and right hmm, I would be the type to do that, lmao.

(Apr 15 '12 at 00:22) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
showing 5 of 7 show all

My first suggestion would be to try to convince your building to let Verizon in. As as far as I know they have the fastest internet service. The next company that I would look into would be Comcast they have faster internet but they are not known for their good customer service.

answered Apr 14 '12 at 18:12

TheTechDude's gravatar image

TheTechDude
17.4k4195305

1

I'll keep trying, they're pretty firm on this. Manhattan is a monopoly you know, all of Manhattan is wired with Time Warner, so one building changing sounds like a rebellion, lol. Comcast doesn't serve the NYC area, thanks for the idea though.

(Apr 14 '12 at 18:21) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

That's like my area (Northwest Chicago Suburbs) the only person in my area is Comcast. No one will even run cables.

(Apr 14 '12 at 20:22) TheTechDude TheTechDude's gravatar image
1

SMH, I feel like causing a scene making me heard. Time Warner sucks if it's our only option. I never had a problem with them, but right now, this internet... dealbreaker for me to stay.

(Apr 14 '12 at 22:06) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

Time Warner Cable also has a monopoly in Wisconsin as well. It's very annoying and also the reason why majority of people who live in Wisconsin have RoadRunner. It seems like even the businesses (at least the small ones) are stuck with it as well. I don't think Comcast is even available in Wisconsin and if it is it's probably in a small region like somewhere up north.

We do have AT&T U-Verse but they suck too as their plans are more expensive than TWC and their upload speeds are even worse than TWC.

(Apr 15 '12 at 00:11) nickjuly4 nickjuly4's gravatar image
1

I heard U-Verse isn't that bad, never had it though. Other than that, Mobile internet or dial-up is my last resorts. FiOS or Satellite internet can't be done here.

(Apr 15 '12 at 00:20) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

dial-up? lol!

(Apr 17 '12 at 21:40) nickjuly4 nickjuly4's gravatar image

Yeah, I mean if I really want internet, and I have no other options, it's the way to go. Plus, since I have a unlimited plan, no charges for access numbers :)

(Apr 18 '12 at 15:57) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

Chris Pirillo says that he has problems with Comcast. Not the support but he has problems with the internet going in and out and problems with slow internet speeds. I would go with FIOS. they have good speed and I love them because I had them since the time they came out and I had no problems with them since

(Oct 03 '12 at 09:25) Studio66Designs Studio66Designs's gravatar image

Le copypasta from above: P.S.-I know about Verizon FiOS, but our apartment building isn't allowing them to install wires inside the building.

(Oct 03 '12 at 16:26) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

@MyFunkyDesigns: I used to have that problem almost weekly until I replaced my modem with a DOCSIS3 compatible modem and I have not had my Internet go out once in the last year. Knock on wood.... Maybe just a new modem helped, I don't know.

(Oct 03 '12 at 18:34) TheTechDude TheTechDude's gravatar image

Hmm. I do have a DOCSIS 3 Ubee modem, but it's still crap. Better than my old modem, but I'm thinking of replacing it with my own Motorola cable modem.

(Oct 03 '12 at 19:01) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

This is the modem that I am currently using http://www.amazon.com/Motorola-SB6120-Official-Manufacturer-Environmentally/dp/B007UNMHIS/ref=sr_1_7?s=pc&ie=UTF8&qid=1349310571&sr=1-7&keywords=motorola+docsis+3.0+modem There is another model that is the SB-6121 instead of SB-6120 that I liked and is the basically the same device in a different case. Am yet to have a problem.....

(Oct 03 '12 at 20:29) TheTechDude TheTechDude's gravatar image

http://www.amazon.com/Motorola-SB6121-SURFboard-DOCSIS-Cable/dp/B004XC6GJ0/ref=zg_bs_284715_1 is the one that TWC only supports. I do see you said it's the same, but they said they can't program that one for some reason.

(Oct 03 '12 at 21:42) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

I'm not sure why maybe something with their activation servers and the Serial Numbers that they have only go with that model number?

(Oct 03 '12 at 22:13) TheTechDude TheTechDude's gravatar image
showing 5 of 14 show all

Check out Road Runner, they have Road Runner Lightning. its supposed to be 40/5.

answered Apr 14 '12 at 22:00

phototypo's gravatar image

phototypo
866121629

That's what I have, Road Runner if you saw the image above, hmm. I never seen Lightning, but I know of wideband, which is 50/10.

(Apr 14 '12 at 22:03) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

You could get an OC768 connection http://topsavings.net/business-internet-phone/internet/sonet-oc-x/oc768-39-812-gbps

PS to properly use it, you will need a high end motherboard (with 4 or more pci e x16 slots

then install one of these in each slot

http://www.newegg.com/Product/Product.aspx?Item=N82E16833316229

You will then need to use something like force bind IP to determine which network card each application will use.

with a 39.812 Gb/s connection, you will be able to telnet into BBS's and check email with ease :)

and if OC768 is not fast enough for you, then you can get a OC3072 connection which offers 159.252 Gb/s (with that you can stream music and check email all at the same time:) )

answered Apr 14 '12 at 22:05

Razor512's gravatar image

Razor512
16.5k3683259

edited Apr 14 '12 at 22:12

Lmfaooo, I wish I could do all that. Yet this is by satellite, no? My building has a rule now that no satellites are allowed now. Sucks.

(Apr 14 '12 at 22:11) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

If the building wont allow verizon to run cables through the building then you either need to convince the owner of the building to allow it, or you are stuck with time warner (uless optimum onlne can use the same wires)

satelite is the worst possible form of internet connection as the latency is extremely high and speeds are slow.

Since you cant transmit to the satellite, you have horrid round trip times as uploas happen through a dialup connections and downloads happen through the satellite. They also tend to offer really low bandwidth caps since it is harder to upgrade a satellite to support more customers, but any customer that they can ass as an oversell will be 100% profit for the company (eg making 1 pizza and seling it to 2 people (each paying the full price for the pizza))

All ISP's do this but satellite is the worst when it comes to this as they will sell you like 1-2mbit speeds but only give you 128-256k speeds then hit you with a 400MB bandwidth cap all while charging you $100+ a month

(Apr 14 '12 at 22:18) Razor512 Razor512's gravatar image

Optimum is outside Manhattan, and they're a monopoly as well in the Bronx, Brooklyn and some parts of Queens. As I said, they won't do it. I've asked since 2007 for them to change from cable to FiOS, and the simple answer is no. Manhattan is a monopoly, and my building gets paid for staying with Time Warner. What crooks, eh?

(Apr 14 '12 at 22:27) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

And it's only a little less than a million dollars per month! lol xD

(Apr 14 '12 at 23:39) nickjuly4 nickjuly4's gravatar image
1

Probably, I wouldn't be surprised if that was the case.

(Apr 14 '12 at 23:48) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

It is if you read the site it says $944,000. You get this service if you like a national backbone. lol

(Apr 16 '12 at 01:25) sulljason sulljason's gravatar image

What? I dont understand.

(Apr 16 '12 at 07:53) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
showing 5 of 7 show all

This is all I got on the Time Warner site. Turbo at 25, Ultimate at 30, and Wideband (now called Ultimate) at 50. Those are the prices, to add to an already $204.50 bill.

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answered Apr 14 '12 at 22:25

DJ%20Scooby%20Doo's gravatar image

DJ Scooby Doo
9.7k245284383

You would think New York would have better service, if you want the best service, well move to Kansas City, Kansas, as Google has that 1gb/s internet

http://www.google.com/fiber/kansascity/faq.html

answered Apr 14 '12 at 22:34

pjob797's gravatar image

pjob797
2.6k384982

2

Lucky bastards. I would kill to have that internet.

(Apr 14 '12 at 22:35) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

I was just about to mention this. I would completely relocate to have this internet service. Especially being a youtuber, where up speeds matter more than down, it would be a huge help.

(Oct 03 '12 at 16:35) swagmanT swagmanT's gravatar image

You're lucky, at least you get slightly better speeds than I do. For some reason Time Warner Cable doesn't have the best speeds, especially when it comes to upload speeds. It wasn't until recently that they finally upgraded the upload speed on my plan to 1 Mbps which still isn't very good. I guess they forgot it happens to be the 2010's where people upload more than they did in the past. Unfortunately, in my area Time Warner Cable is pretty much the only reasonably priced high speed Internet provider. If you can't get a fast, reasonably priced wired internet connection you could always try looking for a fast, reasonably priced wireless Internet.

My Home TWC ISP speeds:
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My school's wired ISP speeds:
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My school's wireless ISP speeds:
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answered Apr 14 '12 at 23:33

nickjuly4's gravatar image

nickjuly4
95191621

edited Apr 16 '12 at 18:12

1

Hmm.. Yeah. I mean I could buy a Clear device or tether from a MetroPCS phone with 4G... That is a possibility. I could try that out. Trust me it's painful uploading, you probably know it too. I can't upload a video to YouTube without at least a 5-15 minute upload time. If I go the business route, try to setup a business type of service, I'd have to run new wires, which suuuuuuuucks.

(Apr 14 '12 at 23:38) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

Yeah, same for me. Even a simple 100-200 MB video can take at least 20 to 40 minutes to upload, which was even worse when upload speeds were only 500Mbps. Though, if you did do the business route wouldn't your apartment care about the wires or do they just care if you need to wire to another provider besides Time Warner Cable?

(Apr 14 '12 at 23:53) nickjuly4 nickjuly4's gravatar image
1

They don't allow any new wires AT ALL. All of the apartments are prewired with Time Warner, and I bet if I do the business route, new wires will need to be installed.

(Apr 14 '12 at 23:56) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

Or you could try doing the wiring yourself without your landlord knowing about it.

(Apr 15 '12 at 00:03) nickjuly4 nickjuly4's gravatar image
1

Lolololool, Imagine me doing all that.

(Apr 15 '12 at 00:05) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

WHAT KIND OF BULL IS THIS?!?!? My school's WiFi sucks ass. I'll post a comparison later.

(Apr 16 '12 at 17:49) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

Well that was my school's wired connection. My school's Wireless connection is much slower.

(Apr 16 '12 at 18:11) nickjuly4 nickjuly4's gravatar image
1

I'm not sure if my school has Speedtest unblocked, but I'll try with both wired & wireless.

(Apr 16 '12 at 20:40) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

Schools that cant afford the equipment, or refuse to buy the equipment needed to do the proper management, they will just set the network to 802.11b since on average you may only get around 5-6mbit/s with a strong signal, and get around 1-3mbit/s on a weaker signal around -60 to -70dbi.

This allows them to set a router to limit the overall up and down speed of all access points combines but no single AP can go higher than 802.11b speeds.

(Apr 16 '12 at 21:29) Razor512 Razor512's gravatar image
1

Well my school has 802.11g before and just recently upgraded all their APs to 802.11n so I'm not sure why it's going so slow. Maybe because a lot of people are using it at the same time.

(Apr 17 '12 at 02:32) nickjuly4 nickjuly4's gravatar image
1

My school has all 802.11n routers and Wireless-N computers, and yeah I agree with @nickjuly4, probably too many people are using it at the same time. Each room has a repeater, and we generally get 90-100% quality on all of them, It's probably slow for two reasons, one too many people are using it and two, we're right near a restaurant that blasts its own WiFi, so deep into the school, I can get it in the basement at 50% quality. Sucks, don't it?

(Apr 17 '12 at 13:34) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

Yeah, especially when a 151 Mbps connection goes as low as 1 Mbps!

(Apr 17 '12 at 21:42) nickjuly4 nickjuly4's gravatar image
1

if you get a good N connection and it is still slow then it is usually due to the school infesting in a router for all of the AP's and applying some pretty low caps on the speed so it doesn't impact the wired connections.

(Apr 18 '12 at 17:05) Razor512 Razor512's gravatar image
showing 5 of 13 show all

it depends, if you can get fios, you will get a more stable connection,(eg I get these speeds at all times of the day in NY ($30 a month)

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answered Apr 14 '12 at 23:37

Razor512's gravatar image

Razor512
16.5k3683259

edited Apr 14 '12 at 23:38

This dude, this dude right here... I WISH I can get that Upload speed. That's just crazy talk. Download speeds, I just upgraded to the 30 plan, but I know I won't be able to see that speed until maybe 2am? When everyone's asleep? And yeah, I saw all of those commercials Verizon's running, "Our service isn't shared by half the town when they want to go online". God how I envy you for that speed xD.

(Apr 14 '12 at 23:41) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

The high upload speed is good to have but it is difficult to use all of it since most websites will cap uploads to them at around 4-5mbit/s so I rarely ever get to actually use 25mbit/s

(Apr 14 '12 at 23:52) Razor512 Razor512's gravatar image
1

Yeah, you'll probably get like 15 Mbps down and 1.5 Mbps Up at best with Time Warner with the new plan. I wish I had speeds like him too. lol, the only place I can get speeds like that is at my school (and only on wired since wireless speeds are much slower at about 2 Mbps down and up), though I don't think they'd like it if I were using the school's Internet to upload a bunch of stuff online. lol.

(Apr 14 '12 at 23:57) nickjuly4 nickjuly4's gravatar image
1

Still, 4-5mb is crazy. I can upload 4-5mb sometimes when I use my desktop with Wireless N, but when I use my Wireless G laptop, it can get slow as molasses, even if I'm in the same proximity.

(Apr 14 '12 at 23:57) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

Unfortunately, I'm on the standard plan so 1 Mbps is the fastest I'll ever get. Maybe I should convince my parents to upgrade our plan. lol

(Apr 15 '12 at 00:00) nickjuly4 nickjuly4's gravatar image
1

Lmaoo, you should. They got me with the 30/10, free. Check if they have any specials in your area. Plus if you haven't upgraded in a while, at least they should give you some sort of a discount.

(Apr 15 '12 at 00:03) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

Yeah, especially since the Internet seems to either go out or frequently lag a lot. So far all my dad was go to a TWC store and get the cable modem replaced. I should tell him to what you're doing so we can get upgraded to the ultimate plan for free.

(Apr 15 '12 at 00:17) nickjuly4 nickjuly4's gravatar image
showing 5 of 7 show all

Just so I know, is your service using FTTC (Fibre to the Cabinet) or FTTP (to the property)

If you have FTTP then you should get close to the advertised speeds. With FTTC, it works a little like ADSL internet, in that, if you live further away from the cabinet, you will not get as fast as advertised.

In my town, FTTC was just released, towards the end of last year. I'm lucky, I live very near the cabinet, and my internet is always very fast. My friend lives further away, he gets half the speed I do, despite being on the same plan. (76 down/20 up) alt text

If you're on FTTC and you live far away, there is little you can do to solve it.

Hope this might help

Tim

answered Apr 15 '12 at 04:26

Tim%20Fontana's gravatar image

Tim Fontana
16.4k148211390

1

Actually, I don't live far away from the server at all. I'm 10 miles away, my local server is somewhere near Wall Street. Still. Those are amazing speeds.

So jelly.--------------------------------------------------------------------------------------------V

(Apr 15 '12 at 10:44) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

I know right :D I'm not talking about the server, there are cabinets, or exchanges, which is where your phone line runs. Where is yours, this is what will determine your internet speed?

(Apr 15 '12 at 11:01) Tim Fontana Tim%20Fontana's gravatar image

The exchange isn't that far from me either, it's on Wall Street, just like the server. How I know? Because there is a big sign downtown that says DO NOT ENTER, CABLES ARE THE SOLE PROPERTY OF TIME WARNER CABLE NY/NJ in big black letters, lol.

(Apr 15 '12 at 11:17) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

How far away is that? Phone lines use their speed very quickly.

(Apr 15 '12 at 11:54) Tim Fontana Tim%20Fontana's gravatar image

About 10 miles.

(Apr 15 '12 at 12:21) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

That might explain why your speeds are as they are, I would try calling Road Runner and asking what sort of speeds you are estimated, then see what they say, but make sure that you do not tell them yet what you get. If they say you should get higher than you get, then call them up on it, see what you can do.

(Apr 18 '12 at 17:06) Tim Fontana Tim%20Fontana's gravatar image
showing 5 of 6 show all

No one here has a right to complain about internet speeds....

alt text

and yes its kb/s

answered Apr 15 '12 at 15:11

pjob797's gravatar image

pjob797
2.6k384982

1

WTF. You have DSL? I have a right to complain, my internet is slow af when you go on YouTube.

(Apr 15 '12 at 15:20) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

If you look at the ISP its Verizon, they run fiber. 162ms to a server less that 50 miles away something is wrong. :l

(Apr 16 '12 at 01:15) sulljason sulljason's gravatar image

Not really. Here in NYC, Verizon still has DSL service as well as FiOS.

(Apr 16 '12 at 08:00) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image
1

seems you are on the DSL 768/384 package, that is common for people who have had DSL for years and never upgraded their package.

With Verizon DSL, then they replace an older package with a newer one that is faster for the same price, verizon will not auto update you to the newer package.

When fixing a computer at a customers house, i had to help them call verizon because they got DSL when it was very new and were paying around $60 a month for a 256kbit connection

Every year or 2, make sure you check verizon for their current packages and pricing, often they up the speed and keep the price the same every year or 2 and it is up to you to call and get the package upgraded.

(Apr 16 '12 at 21:35) Razor512 Razor512's gravatar image
1

actually its supposed to be 768/130 this is the first time the speed test actually exceeded what my family pays for it, ironically,but thanks for the tip i'll have my dad call them up, and shockingly we got this 3 years ago, before that we still had aol dial-up...

(Apr 17 '12 at 06:53) pjob797 pjob797's gravatar image
1

if you are using their entry level package then those speeds are normal but if not then check your monthly bill and compare the price to what they are currently offering.

(Apr 17 '12 at 12:55) Razor512 Razor512's gravatar image
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Asked: Apr 14 '12 at 18:04

Seen: 15,218 times

Last updated: May 05 '13 at 23:59