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Google Docs stopped working around the time I updated Chrome. I have been getting error messages that the document could not be saved.

This problem has been happening on all of my computers running the latest Chrome version. The error does not occur on a separate browser such as Mozilla Firefox or IE.

Has anyone else had a similar issue, or better yet, a solution?

alt text

asked Apr 27 '12 at 15:26

Abel%20Luna's gravatar image

Abel Luna

edited Apr 27 '12 at 20:24

Latest Chrome is ....

1) stable ? 2) beta ? 3) development ?

If it's 2 or 3 then you have your answer.

answered Apr 27 '12 at 18:24

Cornelia%20Cornflake's gravatar image

Cornelia Cornflake

I can confirm that all three of those releases, as of this posting, are able to access and use the Google Docs site as normal.

(Apr 27 '12 at 22:12) Zbob750 Zbob750's gravatar image

From my knowledge, Google Docs is having issues today. I know that you say that it works in different web browsers, but it's probably because the quick patch that Google used lost compatibility with their web browser. Then again, what do I know?

answered Apr 27 '12 at 17:26

catchatyou's gravatar image


Well I just updated it again and cleared the cache just in case. I am still experiencing this issue. I guess I will just have to wait it out.

answered Apr 27 '12 at 20:26

Abel%20Luna's gravatar image

Abel Luna

similar problem is being faced by me. When I enter data directly into the cell, the cursor jumps to the left. And the data does not also get saved. The only way out is to enter the cells data in the data entry bar and save. copy paste cells also doesn't work anymore. Again the way out is to copy the data from the cell and paste into the new cell through the tool bar. The chrome is neither alfa, beta or dev, but stable version.(19.0.1084.46 m) gdocs is working in other browsers like opera or ie wthout these problems, but with other minor annoyances.

answered May 22 '12 at 07:03

vmoh's gravatar image


similar problem, Previously saved text, is not showing and buttons in the bar are numb. When Im using explorer, everything works fine.

answered Sep 03 '12 at 09:56

Markus's gravatar image


1 month ago, Google Docs (Text), stops working. Google Speadsheat have lots of bugs (impossible to edit cell, text disappear etc ..), and is not usable too. With Firefox, everything works fine.

answered Sep 05 '12 at 04:59

Yoann's gravatar image


Just tested it out, got no problems whatsoever... Prime browser is Chrome...

answered Sep 05 '12 at 06:27

TheDutchGuy's gravatar image


Ok, I'm using version 21.0.1180.89 on Linux, but previous version was not working better : Try to open a new Google Text Document : alt text

Clicking OK :

alt text

Yeah ! Working so great !

Then, creating a new spreadsheat :

alt text

Try to type "Test" :

alt text

alt text

Hoho ! estT oO No exactly what I want.

Then, type enter :

alt text

YEAH ! Disappear ! What's this shit ?

answered Sep 05 '12 at 08:12

Yoann's gravatar image


Check your chrome extensions, one or more may be clashing with Google Docs. Try disabling all extensions, or just open an incognito window(extensions are disabled under incognito by default unless you set an exception in your config), and open Google Docs.

If everything works, go through your extensions, enabling them one by one, until you find the culprit. To save you some time, if you see the "SaveNow" extension or something similar, you've got some AdWare / MalWare that's snuck into your extensions. Just fixed this exact problem for someone else.

answered Sep 12 '12 at 04:06

Adrien's gravatar image


You are right ! Solved by desactivating Alexa extension !

On the screen capture, you can see that I had a strange orange exclamation point on the top right. Chrome was detected that an extension was doing something bad. It was Alexa, and after desactivating it, everything was working correctly !

answered Sep 12 '12 at 07:24

Yoann's gravatar image


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Asked: Apr 27 '12 at 15:26

Seen: 6,449 times

Last updated: Sep 12 '12 at 07:24