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I have a Dell Lattitude E4300. When I connect it to a wired connection I seem to have a network connection but the browsers wont display webpages I can ping and tracert the websites but they wont display in the browser. When I connect wireless I have no problems connecting to the internet. I tryed a winsock fix but that didnt fix it.

asked May 11 '12 at 10:56

eddieberg's gravatar image


The thing I would check out is what IP address that you are getting on the wired and wireless networking cards on your Dell Latitude. You can easily do this if you go into the command prompt and type ipconfig /all and take a look to see if you are getting as an example or which means you are getting a good IP address. Have you tried also clearing the Cache on the browsers? Also another thing you can try as well is netsh i i i r which will reset on the laptop networking cards. If it still doesn't work. Have you tried putting in on your wireless or wired connection in the alternate DNS and secondary which are Googles DNS settings on them. Which I had to use myself with similar problems when I was getting page cannot be displayed. Instead of the ones that I would have gotten from the router itself or from my ISP provider over here.

answered May 11 '12 at 12:36

Compucore's gravatar image


your netsh command worked! thanks

(May 17 '12 at 14:20) eddieberg eddieberg's gravatar image

Your welcome eddieberg.

(May 19 '12 at 16:26) Compucore Compucore's gravatar image

Welcome to Lockergnome!

What browser are you using to access the connection in question? Maybe there are proxy settings inside, that have bren pre-programmed via a program. You might have to use a different browser to see if that's the problem.

Also check if there is a virus in said computer. Scan with MBAM (Malwarebytes) and MSSE (Microsoft Security Essentials) to see.

answered May 11 '12 at 11:13

DJ%20Scooby%20Doo's gravatar image

DJ Scooby Doo

I have used three different browsers and they all don't work. We have no proxy settings. And there are no viruses on the computer.

(May 11 '12 at 11:19) eddieberg eddieberg's gravatar image

Won't display as in nothing happens or error messages? Is this one particular wired network or any? Is it the same router that you take your wireless connection from?

answered May 11 '12 at 11:16

Cornelia%20Cornflake's gravatar image

Cornelia Cornflake

when I attempt to go to a website it says that the webpage is currently unavailable. But like I said DNS and my DHCP is working correctly and im able to get a ping and able to tracert the websites with no problem. It just seems to not be able to "display" the websites

(May 11 '12 at 11:22) eddieberg eddieberg's gravatar image

That looks an awful lot like a virus problem I had with Chrome a while back. Have you ruled out infection?

(May 11 '12 at 11:26) Cornelia Cornflake Cornelia%20Cornflake's gravatar image

Oops, just seen your answer to DJ so I guess virus it ain't? Have you tried it on another network/router?

(May 11 '12 at 11:27) Cornelia Cornflake Cornelia%20Cornflake's gravatar image

im pretty positive its not a virus but ill double check and let you guys know

(May 11 '12 at 11:27) eddieberg eddieberg's gravatar image

there are no viruses on the computer.

(May 16 '12 at 11:25) eddieberg eddieberg's gravatar image

Did you try using a different network/router as I suggested?

(May 16 '12 at 11:31) Cornelia Cornflake Cornelia%20Cornflake's gravatar image
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Asked: May 11 '12 at 10:56

Seen: 2,393 times

Last updated: May 19 '12 at 16:26