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Hello all,

As of today, I was playing a game (GTA IV) on this PC and suddenly, the game froze and the screen turned black, nothing responded anymore, so I had to hold the power button and restart it. I thought that it was caused by the game, so in my panic mode I rushed to uninstall it. Me thinking the problem was solved so I went to play another game(CS:S) with a friend of mine, suddenly same issue, black screen and had to hold power button to shut it off. Although this time, the game did not freeze before hand. Later on, even in Minecraft, same issue, does anybody know any solution, this is the first time this PC has done that, this PC is just a little over a year old.


Specifications:

Windows 7 Home Premium

Service Pack 1

Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz / 2.93GHz

RAM: 4,00 GB (2,99 GB available)

32 bit operating system


Any help would be appreciated if anymore information about this system is needed please let me know, so you can help me solve this issue. And no it is not a blue screen with error messages, it is just like the monitor is turned off, but the lighting behind the screen is still on.

Hope to hear from any of you,

FlapnaadPro

asked Jun 16 '12 at 22:37

FlapnaadPro's gravatar image

FlapnaadPro
615711

closed Jun 17 '12 at 17:57

nitrocrime's gravatar image

nitrocrime
3.7k7183132

The question has been closed for the following reason "The question is answered, right answer was accepted" by nitrocrime Jun 17 '12 at 17:57


You haven't told me what kind of computer that you have, but if it's a laptop, it's most likely overheating. To resolve overheating issues, clean out your fans. Compressed air usually does the trick!

answered Jun 16 '12 at 22:44

catchatyou's gravatar image

catchatyou
20.7k90166383

It is a MEDION,

I'm not sure if this is the one but it looks alot like it.

Atleast the case is exactly the same...

Medion Akoya PC P5324 E

(Jun 16 '12 at 23:01) FlapnaadPro FlapnaadPro's gravatar image

So it's a desktop? I would assume that there is a graphics card in there. That would be the most likely victim of an overheat in this scenario. Just make sure that all of the fans are clear of dust (and make sure you unplug your computer before you go tinkering inside of it).

(Jun 16 '12 at 23:06) catchatyou catchatyou's gravatar image

Yes it is a desktop, And I know how to take apart and built a PC. I went to school for that and I completed that section of school. But it did not complete the whole training due to lack of interest, so I dropped out, but yes it did finish that, and still have the tools such as an anti-electro magnetic bracelet or how ever it is called in english. But on topic, I'll do that ASAP i'll share what I find out, it is too early at the moment to do so.

(Jun 16 '12 at 23:25) FlapnaadPro FlapnaadPro's gravatar image

Okay, I opened up the case this afternoon and found a lot of dust, So I took your advice and cleaned it out with compressed air. Now all the temperatures are steady around 60 degrees Celsius and it has not happened again even when I have played for a couple of hours. Seems the problem is solved.

I would like to thank everyone for responding.

FlapnaadPro

(Jun 17 '12 at 17:23) FlapnaadPro FlapnaadPro's gravatar image

I'm glad that I was able to help you solve your problem!

(Jun 17 '12 at 21:37) catchatyou catchatyou's gravatar image

Sounds like an overheating problem. Check that your fans are working.

answered Jun 16 '12 at 22:57

phototypo's gravatar image

phototypo
866121629

I'm not able to check it right now, as it is just 5AM and I need some basic tools but I do not have acces to those at the moment. I will check ASAP and share what I find out here.

(Jun 16 '12 at 23:03) FlapnaadPro FlapnaadPro's gravatar image

I was not able to check inside the case yet, however I did install speed fan and this is the result.

Not doing much, running a little minecraft server, nothing special, graphic wise:

http://i1215.photobucket.com/albums/cc514/iareproduction/Overig/speedfan.png

Same + Minecraft running (Right after starting MC): http://i1215.photobucket.com/albums/cc514/iareproduction/Overig/speedfan2.png

Same as above but then running/playing for a while:

http://i1215.photobucket.com/albums/cc514/iareproduction/Overig/speedfan3.png

(Jun 17 '12 at 00:21) FlapnaadPro FlapnaadPro's gravatar image

Could be something with your USB ports as well. I know that that was a problem with one of my laptops that I've owned.

answered Jun 17 '12 at 00:10

coolduckey's gravatar image

coolduckey
91101014

i'm 99% sure this is a driver crash, your graphics drivers are crashing. the black screen you see is the drivers software trying to recover the crashed drivers. if you wait about 5 minutes it usually comes back on but a restart is nearly always needed to stop it happening again during that session.

the fix, update your graphics drivers. if you are unaware as to what graphics card you have use speccy to find out what graphics card and model you have, go to the manufacturers website and download the latest drivers with there software.

once installed hopefully they have sorted out the crash issue with the new drivers.

Edit_

also looking at some of the pics you have uploaded of speedfan with your GPU running at 104C, this a little alarming, it's reaching it's maximum operating temperature. either turn down the settings from quality to performance in the software that is associated with the GPU, eg

Intel - Intel Control Center

Nvidia - Ntune

ATI -Catalyst control center

this might help with the heat issue, or lower the graphics settings in game.

since it's a desktop, i suspect that the case is inadequate for the components, it's not providing enough airflow to the graphics card, you need to get a 'bay' cooler, you can pick them up at most PC type stores, instore or online, place one under the graphics card in the expansion slot underneath it to help with airflow.

Some older graphics drivers have issues with not turning the fans up enough on the graphics card when the temperature rises, this might also be an issue that you have, newer drivers might help lower the temperature of the card.

answered Jun 17 '12 at 11:58

roguekiller23231's gravatar image

roguekiller23231
4.3k76105143

edited Jun 17 '12 at 12:07

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Asked: Jun 16 '12 at 22:37

Seen: 1,597 times

Last updated: Jun 17 '12 at 21:37