My internet connection drops out every time somebody calls from or receives a call on the landline phone. To restart it takes about 5 mins because i have to reboot the modem every time and that is extremely annoying. i have tried replacing the modem filters and that didn't seem to have any effect at all. Our internet connection is ADSL2+. Thanks
Answer by matts417 · Jan 09, 2012 at 09:37 AM
Maybe you have your filters on backwards? Did this happen since you hooked it up, or was it something that just started to happen out of the blue. If it randomly started to drop out when you got calls maybe you could be missing a filter on a phone.. or there is something up with your internet company.. (Just my 2 cents)
Answer by r0bErT4u · Jan 09, 2012 at 04:03 PM
QWest technician advised to install DSL In-Line Microfilters to resolve the frequent disconnects & Power Cycles. He explained it like noise building up on the line to a point of disconnect, then Power Cycles clear the line. Thank goodness these resolved my problem.
If your problems persist, it could be old phone wiring, distance to the dslam, co, etc.