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Any ideas how to get it back?

asked Jul 30 '12 at 07:06

Daniel%20Colthart's gravatar image

Daniel Colthart

Check for a loose connection (assuming you've gone past your warranty period and can open the box without penalty).

answered Jul 30 '12 at 09:05

dunfiddlin's gravatar image


will do if all else fails :)

(Jul 30 '12 at 14:27) Daniel Colthart Daniel%20Colthart's gravatar image

You should be able to find a better description of the problem in the System entry in the Event Logs. Though firmware updates help sometimes; cable failures may be the most likely.

(Jul 30 '12 at 23:41) ClosetFuturist ClosetFuturist's gravatar image

I'm guessing you are using Windows? which version?

Check Device Manager and see if it there. Right-Click on My Computer > Manage in the left column, click Device Manager. in the right window is there anything listed under "DVD/CD Drives"

answered Jul 30 '12 at 07:28

robey's gravatar image


tried and there are two and both have a yellow exclamation mark next to them

(Jul 30 '12 at 15:26) Daniel Colthart Daniel%20Colthart's gravatar image

means the device is damaged or it needs a driver, I think, cd/dvd drives normally don't need drivers though, strange.

(Jul 30 '12 at 23:23) pjob797 pjob797's gravatar image

If there is a yellow exclamation mark right next to it. It means it might be a corrupt driver for it. Simply un-install the drivers there and have it re-detect it again. And it should pick it up for the cd/DVD drivers. Since it will try and go to Microsoft or see if it can pick it up locally.

(Jul 31 '12 at 14:29) Compucore Compucore's gravatar image

Go to your Computer's Maker (NOT Microsoft, The Brand) and Download the CD Drivers for your model.

answered Jul 30 '12 at 08:40

Cameron's gravatar image


tried that and they do not have them

(Jul 31 '12 at 13:51) Daniel Colthart Daniel%20Colthart's gravatar image

Assuming it's a desktop & not a laptop~

go back into "My Computer" & highlight the drives- then go to the top & click "uninstall"'. Say yes" when it asks if you're sure. Shutdown.

Open the side of the case & see if the cables are fully plugged in. In fact, if it's possible to swap to a different free port, do that too (couldn't hurt). That'll eliminate the variable of the port- but not a bad cable- that would be done next if this didn't work- okay?

Restart the PC & see if the drive is now functioning. If not there are two things to try- swap for a different data cable as well as running sfc.exe /scannow at a command prompt. On the off chance it's a disk error, there's also chkdsk /f at a command prompt. Be sure to right-click command prompt & choose to run as administrator. See how you go?


answered Jul 30 '12 at 22:12

geekomatic's gravatar image



your CD/dvd drive is missing from the computer ???


ok which one of us took it come on fess up !!!

oh its windows that explains it, it has to do with there new pay to play your bank ran out of money and so they repossesed it ..

answered Jul 30 '12 at 08:55

jadtechnic's gravatar image


edited Jul 30 '12 at 08:58


ermmmm.... What?????

(Jul 30 '12 at 14:22) Daniel Colthart Daniel%20Colthart's gravatar image

If you're not going to make a comment to fix the problem, don't do it.

(Jul 30 '12 at 15:31) DJ Scooby Doo DJ%20Scooby%20Doo's gravatar image

i thought I did post a solution they never said the drive isn't working they said it was missing ..

if it was mounted in the computer it didnt just vanish had to be removed (yes ???)

either way Drives dont just vanish 2 guesses here one is Bio's are mucked by a program or malware Or lose or short in cable or power line to the supply dead CD/dvd drive ..

most hardware today is plug and play so if the bios are good and its conected when you boot the machine it will find the drive and driver ..

(Jul 30 '12 at 23:16) jadtechnic jadtechnic's gravatar image

I guess what I am saying is that computer is pretty much self diagnosing , if the bios are good its working well in every other way it is a good bet you need a new drive

(Jul 30 '12 at 23:22) jadtechnic jadtechnic's gravatar image
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Asked: Jul 30 '12 at 07:06

Seen: 1,028 times

Last updated: Jul 31 '12 at 14:29