|
Assuming it's a desktop & not a laptop~ go back into "My Computer" & highlight the drives- then go to the top & click "uninstall"'. Say yes" when it asks if you're sure. Shutdown. Open the side of the case & see if the cables are fully plugged in. In fact, if it's possible to swap to a different free port, do that too (couldn't hurt). That'll eliminate the variable of the port- but not a bad cable- that would be done next if this didn't work- okay? Restart the PC & see if the drive is now functioning. If not there are two things to try- swap for a different data cable as well as running sfc.exe /scannow at a command prompt. On the off chance it's a disk error, there's also chkdsk /f at a command prompt. Be sure to right-click command prompt & choose to run as administrator. See how you go? Cheers! |
