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Hello, yestherday i was playing the Counter-strike:Global Offensive beta and all of the sudden my screen turned black for half a second and it just restarted, i saw a black screen for half a second and then my mother board logo and then it started windows again. I didnt think it was anything bad and i have been playing all day today whitout a problem. Now i just installed The Settlers 7 and after about 5-10 minutes of playing it did the exact same thing, Black screen for half a second and then my pc started again. I thought it could mayby be my powersupply but wouldnt it have done a restart like that again while playing counter-strike global offensive again all day? Iam running Windows 7 ultimate x64. AMD FX-8200 cpu Asus Gforce GTX 560 graphics card 8gb of G.Skill RAM 600w Corsair GS600 powersupply. I just got this pc and have been using it for a month whitout a problem. I realy hope somebody can help me out with this :( EDIT: I just looked into the Event viewer of windows and i found this http://i.imgur.com/lyqFR.png "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." Its just very strange since it happens so randomly, i didnt have any problem all day and i have been playing some pretty hardware needy games today :(
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only time I have known a computer to do this is when they are over heating under load they run fine all day play a game for a bit and the fans kick up on high and the screen gowes black and you get a reboot .. usually the fan cooling the mother board packed solid with dirt and dust carefully remove it unplug use a can of aire to sray it out even use a swab to get in the tight areas make sure you clean the rest of the inside of the computer if possible get a little light if you can see insdie the power supply vent many times the inside of the power suply becomes packed with dust and dirt too .. if you are in the US it has been a super hot hot spring and summer make sure your tower is in the open not buried under a desl leave it in the open if you can witha large fane blowing on it too .. if the problem continues its time to look for a new power supply,i rthink it goes without saying make sure all the fans are working this is surly a heating issue even if it seems suddenly out of no where :) .. I just got this pc, its been a month and i have the pc standing ontop of my desk with the side opened up and doors and windows open all day its like a hurricane of cold wind inside here. My pc is not overheating i already checked last night as you can read in my comment by scrolling up a bit, i ran furmark maxed out and my graphics card got hotter than it has ever been, normal it doesnt go above 64 and with furmark it went all the way up to 76. Here are the pictures btw: CPU: http://i.imgur.com/7SZ1w.png Graphics card: http://i.imgur.com/p981j.jpg I also ran a benchmark for my cpu and you can see in the link under it. To be sure i even ran them both on the same time and my computer got hot as hell ofcourse because those 2 programs stress it to the max while with games my cpu barely uses 20% and my graphics card stays pretty cool. And still no problems, i have been playing Counter-strike: Global offensive ALL DAY yestherday and no problems at all. I start the Settlers 7 and after 10 minutes the pc did that instant reboot thing. I even checked for tempratures and it wasnt even warm at all. iam a 100% sure its not my tempratures because they are very stable even when playing battlefield 3 maxed out and streaming it live on twitch.tv in 1080p. And if it was my PSU going over the top then im pretty sure it would have done that in the 2 months i have been playing whitout problems and it would also have done it with these 2 very heavy stress testers running. I even always stream my gaming live on twitch.tv in 1080p and there isnt any problem to be found, its gotta be something else. |
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It could be any of the following reasons:
It CAN run the extreme load of my components, i would have had problems way before today if that was the issue, sometimes i stream Battlefield 3 maxed out on twitch.tv in 1080p and there isnt any issue to be seen, it runs smooth as it can be. I also ran 2 stress testing programs last night and they pushed my pc to the max and it got hotter then ever, here are the links: CPU: http://i.imgur.com/7SZ1w.png Graphics card: http://i.imgur.com/p981j.jpg I even ran them both at the same time to make sure and still no problems. and to be a total douche towards my pc i even checked some youtube videos while stress testing, obviously they lacked as hell with these 2 programs running but i wanted to proof its not a lack of power. Also my computer is ontop of a desk with the side opened up and windows and doors open allowing air to flow trough it very good. Also to answer your other reasons, if it would be because of the beta then i would see more people with it and i wouldnt also have it in the settlers 7. Its not overheating, read my other comments for info on that :) I havent overclocked anything, they are all on factory settings. |
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Hello,
I would assume a heat issue. Get several temperature monitoring programs, and check while playing the game. If it is heat try repasting processor and GPU or get better case with more airflow or more fans, etc.... I hope that I helped. My answer could be WAY off, however you DEFINITELY need to check temperatures. Hope I helped. Peace. I checked my tempratures and they arent bad at all. And like i said in the above posts i have been streaming battlefield 3 live on twitch.tv, maxed out and in 1080p HD. it showed no problems whatsoever and even with the 2 stress testing programs running it got pretty hot but it still didnt crash or showed any errors. it was as stable as it could be. here are the pictures of the stress test results: CPU: http://i.imgur.com/7SZ1w.png Graphics card: http://i.imgur.com/p981j.jpg |
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64 c is to hot :) most today are set to shut down before that point that is roughtly 130 degres you only need just under 200 degrees a to melt solder and thin wires and loosening connections makeing insulation on cables and wire brittle when they cool .. all plastics too begins melting sagging degradeing at about 200 degrees, some cemicals present in your PC to make it manufacture possible have a flashpoint of 170 degrees keep in mind if the PC appears to always be around 64c when you are playing some of them games it is spikeing way over that most bio are set to cause a computer to shut down between 55c and 70c .... keep in mind the CPU Processor is a load of tiny electronic wires emprinted on a tiny stone we are talkingjust over atom sizeed to fit so many in sucha tiny space it takes nothing to fry them off you dont even need heat you or I can feel to do it . when it comes to computing devices and heat things are which is barely large enough to pick up with eye Twizzlers and yet hold billions of electronic circuits .. one of the hang up for Intel and the reason for more and more cores is making faster chips they are to the point where right now its not possible as the circuits are going to need to be subatomic in size quantum mechanics stuff .. the CPU is like a little nuclear reactor of sorts only its fed by a power suplly .. i understand that but its not getting to hot, if the thing was fried then it would be dead a long time ago. Im playing whitout any problems now, and my cpu is 44c idle, and its getting cooled pretty good, and obviously my bios isnt set to shutdown at 55c... yestherday i did that stress test and it went up to 74c on 100% after a few minutes. it would have shutdown alot if that was the issue. Im almost a 100% sure the powerbars in my room are the issue, i stresstested my computer to the max, it would have shutdown on those tests. it not power since it is only happening during the run of certian programs the power supply is unaware and could of what processes are running it just produces power for hardware :) you have few choices here pick one heat , bad hard drive or bad spots on the hard drive bad Ram if you are ruling out heating the its hardware related Drive memory related this also means start rethinking all driver and program changes that have been made since the time the problem started ... if you are running windows 7 or 8 this would include any and all changes and update related to new Microsoft essentials and the removal of the live mesh services as Microsoft prepare all computer to run from there cloud services , this include also changes and updates to explorer flash and all the other browser plugin removed and added in the last weeks.. microsoft isnt giving much care about gamers and game companys in there move to the cloud which is why most game companies are starting to port there stuff to linux now :) It's not crashing it's resetting. restartingI understand what you are saying :) either way its a power interuption causing reboot just be aware if you start seeing the tile that pops up on the monitor when the computer is off or disconnected from the processor its a sign of the CPU failing not just a reset same if you start having trouble getting it to resume when the processor sleeps reset, crash, memory dump all the same not simple this could also be a symtom of shorting ram that forces reboot and reformating of ram .. I understand what I'm saying and I'm sticking with it. Im with ClosetFuturist. Im not having any problems like that, the screen just turns black and after half a second i see my bios/mobo screen pop up like when you just start a computer. Its just instant restarting, for example its like if you pull out the power cables for 0.001 second and IMIDIATLY put it back in, it feels like that. No tile crap on my monitor and no trouble at all getting out of sleep mode. My powerbars are pretty old but also my tv flickers when i turn on/off my lamp and my lamp broke last night when i turned it on, my powerbar is just broken and im getting it replaced. nothing in my pc is broken since i've been playing all day now and havent had a single problem :)
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Hi MG, Well, you know the usual suspects list. I'll assume you've gone ahead and run your HDD makers diagnostic, just to help eliminate the variables? You've stressed the RAM & CPU & are confident there. You believe that because your system is new, or because the reset is intermittent, that it couldn't be your PSU, but it still could. Just sayin'- I've had it myself- :) Once it starts going flaky- you see the "sometimes it's fine/others not" syndrome. I concur that the mains wall outlet could be figured into it, as well. All you can really do is exactly what you're doing- sleuth it out & eliminate variables until you find the culprit (fingers-crossed for you that it's only one issue & not two at once!). Other thoughts: nevermind a power strip- get a good UPS which will give your system constant, pure power, regardless your mains power issues. Also, do a really good visual of all caps on your motherboard. Look for any stained, oozing, or tipped. Not likely, but I've had two clients, this year, with bad caps causing intermittent issues. Cheers & best of luck! you would spend money on a good UPS because one program or two noyt random stuff mind you but particular stuff cause a crash?? you believe the power strip surge protector known what program the computer is running is this right ?? just another note stress test pass does not always equal no problem :) just means it possibly didn't reproduce the same situation or condition , I always test and retest with the same condition until I discover the issue be it software or hardware . now there is a condition where power in this case could be the issue and that is if the power bar is in foot range and it is getting kicked with feet but only while playing that g=ame and plug is getting jared loose .. "you would spend money on a good UPS..." You bet I would- & I do! The PSU is everything to the computer. To provide clean, consistent power to the computer (by way of the PSU) is just common sense. A good UPS also protects against brown-outs, which is deadly over time to the computer. You make it sound like a UPS is a luxury when it's actually a no-brainer. Worst case scenario is that this is NOT the end-issue. The OP still has a nice bit of insurance between the wall & his rig. Cheers! still does not fix the root problem no matter what you use :) with out a computer there is no need for UPS or new protector of any sort for it if its resetting now and remains in continuous use that way ina few weeks it will be no more .. its giving warnings now.. just for the record no matter how clean the power going in is so long as it not tons of spikes computer runs on DC power any how its all converted to DC like and other device computer wont run on ac so it all filtered and converted before it ever powers the computer anyhow .. so you spend what ever on ups to protect from brown outs to protect a $20 to $50 power suply while the computer continues to be fryed by unknown issues ?? The issues aren't confined to the computer. you posted your computer cold boots when you "play certain games" this is not only confined to the computer it is confind to the use of one or two programs by the computer .. if the power in your house has this many issue its more into the range of calling an electrcian not buying a UPS ups ony protects you for 5 mins so you have time to shut down in a failuar or brown out your computer is not allowing warning if its a sudden rebooting monitor still works that is not a power source loss that is a computer problem .. you said when it happen you can see a tile on the monitor tells me the monitor never lest power the monitor has a built in chip with tile comes up to let you know its lost communication with the processor, more directly to the point the video card its plugged into monitors auto off in a power loss situation till they are turned back on built in surge protection .. Nitpicking the posts won't make the light and television quit flickering. fact is today most computer that lose power will not just repower and reboot till they are turned back on if you pull the plug on your computer while its running plug it back in does is just power back up ??? its doubtful see if you took it all to a tech or called on in these are all things they would check for and ask about to begin to get to the root cause .. What was shown and described was limited power not total loss. The computer logged it. What happens after a power loss depends on the option chosen in the BIOS. First off all my Monitor and everything else is plugged into a TOTAL different powerstrip, my pc is connected to a powerstrip that has 2 powerstrips inbetween it, and the light on that powerstrip flickered too, and my lamp is next to my computers slot in the powerstrip and it breaks all the time and flickers. the powerstrip my monitor is in doesnt have any problems, its not like a powerstrip cannot have any problems, it was old and broken. I plugged my directly into the wall now and i havent had a problem since. ALSO its not caused my certain programs as i never said that, it just happens randomly, and everytime it happend after night. Also my tv flickers becuase that broken powerstrip from my pc and lamp is DIRECTLY next to the tv, sometimes when i plugged something in that strip a flash would come out of it. Why do you have to tell everybody in this topic that we are wrong. I made a topic about a broken ram bar awhile ago and in that one you also told me it was my powersupply and it was not, my ram was broken as i had it checked out by a computer store.
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got this warning "EDIT: I just looked into the Event viewer of windows and i found this http://i.imgur.com/lyqFR.png "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly." i have a suggestion from 3 computer manufacturer that recommend that when you see this it is time to replace your mother board .. loss of power it speaks of has nothing to do with power from the wall .. Let me see you boot one up without plugging it in. boot my lap top up not plugged in all the time though this is not what I was talking about :) according to mmanufatures this error popping up related to power is a sign the mother board some how is failing shorting Freeze up or lock up has to so with CPU going bad .. chipsets failing this tyope of thing .. It's not that simple. It takes more than one piece of information to figure out what's going on. The wall socket might as well be inside the computer. They are entangled. Inconsistent power from the socket means inconsistent power to the processor. Well jadtechnic you were wrong, i had a powerbar in the wall, in that powerbar was my nightlamp (wich breaks all the time and makes my tv lose his signal when i turn it on) and another powerbar in that powerbar, and in that powerbar is my computer. Last night i had another instant reboot, so i took out my psu cable and replaced it with another one i had laying around and plugged it DIRECTLY into the wall, i havent had a problem since, it works perfectly now :) I have been playing since the morning and its 2am here right now and i still dont have any problems and i have been playing a brand new game all day. Still no problems. So im pretty sure the powerbar was broken and/or the psu cable. we shall see if it was just one program having an issue the problem will happen again .. time will tell good luck based on the info you gave in the orginal post this is not the root of the problem :) how can you even say that, it gave me a poweroutage error in the windows event viewer, the cable i had in the back was from my old pc back from 2004. There were 2 powerbars inbetween the wallsocket and the pc, my lamp was in the same on and the lamp keeps bursting and flashing and makes my tv signal go insane. I now changed it and have the computer directly plugged into the wallsocket and i havent had any problems since.
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http://www.visitinggeeks.com/press_room_heatwave.html http://www.pcworld.com/article/116712/power_protection.html http://www.techrepublic.com/blog/security/protect-your-computer-and-your-data-with-a-ups/331 A few older articles, but the same consensus~ protect your investment with a battery-backup board. Cheers, & glad it's all sorted mate! Thanks mate il check it out ^-^ Please do! During a winter storm, I experienced a series of brown-outs, followed by black-out when I lived in NY, USA. My UPS fried- all my equipment was saved. The UPS was three days inside it's 2 yr. warranty (always, always scan your receipts!). I got it replaced with the new unit, for free, plus my PC was unharmed. Just sayin'... Cheers from Western Australia, mate! ;) |
Do you have another surge protector to swap out? That's the only thing I can think of other than the PSU. Certified PSUs have good warranties either way.
You mean a powerbar right? il try that tommorow morning because its 5am here right now.
But i did a few test to put a whole load of stress on both the Cpu, Graphics card and RAM and it didnt crash at all. Here are the results:
CPU: http://i.imgur.com/7SZ1w.png
Graphics card: http://i.imgur.com/p981j.jpg
And to be even more certain i ran both the tests at the same time and still no restarts or any problems whatsoever. That means its not my PSU problem right? Could it mayby be software related? i installed service pack 1, 2 days ago and the problem started yestherday, i only had 2 restarts so far but it still scares me.
Iam going to bed right now but keep the answers coming and i will check back the moment i wake up so i can get this problem fixed and get back into my games :) Goodnight.
If you haven't dusted out your PSU lately you could try that too. If you get a surprising amount of dust out of it; that's probably it.
But i only had this pc for about a month, i have the case side opened up and its as clean in there as it could be.
I does seem like a hardware issue but if it only happened twice in the same day it could be anything as obscure as the the power company working on the lines. Surges can shut down anything plugged into a power strip without flickering the lights. The squirrels get zapped by transformers here couple of times a year. Sometimes I can hear the pop as my computer reboots. If it doesn't persist it could be a fluke.
Read my last answer on the bottom of the page :) i think its a powerbar issue ^^