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I was checking out my BIOS settings and I saw that it had hdd, master and user passwords so I decided to set them. My cousin then tried to log in but he didnt know the password so he tried a couple of things. Now I didnt know that you only get three tries to get the hdd password right or else it locks itself. I unlocked the BIOS passwords with PC CMOS but I haven't found a way to unlock the hdd password. When I press f2 and f12 at boot it still asks me for a password. I want to remove the hdd password without having to loose any files from my hard drive. Anybody solutions?

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asked Aug 14 '12 at 14:48

Myrav's gravatar image


Is it an OEM? Do you have a windows disk?

(Aug 14 '12 at 15:04) ClosetFuturist ClosetFuturist's gravatar image

Yeah its an OEM but I dont have a disk. Problem is that I dont want to wipe my drive, I want to recover all of my files. If it wasnt for that I would have wiped the drive.

(Aug 14 '12 at 15:09) Myrav Myrav's gravatar image

The reason I asked is maybe you could unlock it from the recovery console.

(Aug 14 '12 at 15:27) ClosetFuturist ClosetFuturist's gravatar image

The uickest way of removing it is to just clear the bios itself. By removing thebatery itself for about 30 seconds. Or by using a set of jumpers as well that is on the motherboard. If all else fails you might be up the creek without a paddle. I have ran into a similar proble where they had put a password for the hard drive. And couldn't get it removed outa there. Since there is a copy of it on the master boot record as well as one being stored in the firmware of the hard drive controller. Which in that case it's been hooched. Since you would need some speciality equipment to undo it that way. And those are expensive like the dickens and are only used for data recovery situations.

answered Aug 14 '12 at 14:58

Compucore's gravatar image


need to pull the cmos battery for a bit this will cause everything to be forgotten in flash memory , how ever this is not something I recomend , how ever the tech says if your getting into bios the HDD is not locked ..

if what you cant get into is recovery try makeing a windows recovery disk to enter the recovery partition , this is what sound more likely you are locked out of the recovery partition not the hard drive , or it could be that the recovery partition has been damaged ..

beyond this all you can do is completely format all partitions and re install everything from scratch from CD ,even going to the manufacturers site and getting any bio updates

answered Aug 14 '12 at 14:59

jadtechnic's gravatar image


edited Aug 14 '12 at 15:04

I can only get into the bios when I have removed the hard drive, not otherwise. I tried to pull out the cmos battery but I can't since it's soldered to the motherboard. I tried looking for the jumper but I couldnt find it.

(Aug 14 '12 at 15:07) Myrav Myrav's gravatar image

either wayI believe if you pulled the battery you would needa copy of Cmos and bios to reinstall before anything will work again any how once that battery is gone all is lost :)

(Aug 14 '12 at 15:12) jadtechnic jadtechnic's gravatar image

I do have one suggestion for recovering your files , it requires having a second HDD and ribbon cable to hook up the second drive it has to have windows on it bootable known to work set the set up the locked drive as slave and copy your files from it ..

ui beleive as long as the drive is not the master it wont be locked

(Aug 14 '12 at 15:13) jadtechnic jadtechnic's gravatar image

All of the files on the hard drive or the settings?

(Aug 14 '12 at 15:14) Myrav Myrav's gravatar image

if you make it a slave using another HDD to boot you should have acess to all the files on the drive , How everI am now told this might not work either would pulling the batter in the mother board as the password is encrypted on the hard drive not the bios ..

if it is a HDD password it is on the drive only the bio password is reset pulling the battery and they are different ..

(Aug 14 '12 at 15:21) jadtechnic jadtechnic's gravatar image

I think that is the case, I have basically ''killed'' the cmos but the hard drive still has a password. If the password is encrypted to the HDD then how do I remove the password? Is there a way to do that at all?

(Aug 14 '12 at 15:29) Myrav Myrav's gravatar image

Like I said in the beginning. If you either removed the battery or used a set of jumpers to clear it out of the cmos and it is still happening. Then there is no other way of getting rid of it. Since the hard drive is locked down for good. You cannot even do a reformat of the drive since the password is located in the firmware of the hard drive and there is a back up on the master boot record that is read off od the master boot record when the hard drive has spun up. I've tried myself and did the research on this the hard drive is hooched in this case. What brand of computer. I can double check from the manufacturer to locate the jumpers to clear the cmos on your computer. You cannot remove it if is still there. You have to try and remember the password in order to access it. Once you do you can then clear it out later on and disable it. Till then the hard drive is no longer usable.

(Aug 14 '12 at 16:32) Compucore Compucore's gravatar image
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Check you BIOS settings and make sure plug and play OS says yes beside it. Get back into your startup options and chose command line. When it asks for the password type in the master password. If it gives you access type exit and let it reboot. From there it should be back to the the way it was before.

answered Aug 14 '12 at 15:47

ClosetFuturist's gravatar image


edited Aug 14 '12 at 20:26

Alright I will try that. But it only works to access the Bios when the hard drive is removed.

(Aug 14 '12 at 15:51) Myrav Myrav's gravatar image

yes that is an indication that resetting bios wont do it the password is on the HDD not in the bio ..

there is a good chance you will end up loosing everything though you might get lucky fnd someone who will hack it for free and save it ..

(Aug 14 '12 at 17:02) jadtechnic jadtechnic's gravatar image

Is there any way that I can hack it? What do I need?

(Aug 14 '12 at 17:34) Myrav Myrav's gravatar image

If what I said doesn't work you can contact the manufacturer and tell them what happened. They may unlock it remotely.

(Aug 14 '12 at 18:10) ClosetFuturist ClosetFuturist's gravatar image

ClosetFuturist that will not help in unlocking it since the password is being stored in two places one is in the firmware and the other is in the master boot record. There is no hacking that can be done for it. And I doubt that anyone here is willing to dish out the money for a recovery application that would be used in data recovery would be willing to pay for it and only use it once to remove the password. The hard drive is no longer functional at this point.

(Aug 14 '12 at 20:09) Compucore Compucore's gravatar image

i still believe my thought of putting the HDD in another computer as a slave will allow you to pull the files they want from it then just format the drive ..

if you are not using it to boot just droping in the directory system

(Aug 14 '12 at 20:28) jadtechnic jadtechnic's gravatar image

The plug and play option allows the OS to make changes in your BIOS. This isn't a hack. It's the right way to fix it. If it doesn't work it's because the OS created an OEM password on the third failed password entry. For that issue to be fixed you need to contact the one with the bulk liscense...the manufacturer.

(Aug 14 '12 at 20:36) ClosetFuturist ClosetFuturist's gravatar image

Oh! I think I know what you're saying. It's not admin and user account passwords but pre-boot passwords. If that's the case you can make a bootable cd or usb to access it and run the fixmbr command. Just search for a tutorial on boot fixes.

(Aug 14 '12 at 21:03) ClosetFuturist ClosetFuturist's gravatar image
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Asked: Aug 14 '12 at 14:48

Seen: 1,013 times

Last updated: Aug 14 '12 at 21:03