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I've been getting the blue screen of death lately, the first time I got the error, I thought It was a software issue, reinstalled windows and went on with my life. Not even a week later I started getting the same error (the same codes as well). I've been using my laptop for over a year now, it did break down twice before (over the course of one year, in both cases it was my motherboard) Technical info:


STOP: 0x000000D1 (0x0000000000000010, 0x0000000000000002, 0x0000000000000000, 0XFFFFF8800146A5D6)

ndis.sys - address 0XFFFFF8800146A5D6 base at 0XFFFFF8800143C000, DateStamp 4a5bc184

So, is this a hardware issue or software? I don't really get it. Also, seeing as the laptop is very unreliable, should I return it and reclaim my money (it's still under warranty).


Details I forgot to add:

Laptop: Asus K53E CPU: intel I5 RAM: 4GB HDD: 640 GB VGA: Intel GAMA HD OS: Windows 7 Ultimate (64)

asked Sep 09 '12 at 04:12

VaidasB's gravatar image


edited Sep 09 '12 at 04:17

it says IRQ eerror the main reason for these failures is bad or shorting Ram ( memory ) the first thing I would do is check all the drivers installed make sure there was not one that got updated seems to be no good or miss configured ..

how ever if you find your drivers seems to be all working nothing changed , most likly the paging fault is being cause by bad ram either you have dropped or removed ram and not installed it well its the wrong type or is gone bad ..

only other thing I would try is if you have installed any new hardware even finger memory remove it see if the problem clears if you have upgraded changed the OS to a newer version go back to the original that the machine came with . bad ram is the #1 cause, unless by some fluke you are using an old dail up windows modem the type that was supose to run with out drivers have built in memory they use to cause this issue all the time again though it was bad memory !

answered Sep 09 '12 at 08:59

jadtechnic's gravatar image


edited Sep 09 '12 at 09:07

I'm not an expert at Windows, but since the error is talking about Drivers.. Have you tried updating your drivers?

answered Sep 09 '12 at 08:07

Mattophobia's gravatar image

Mattophobia ♦♦

Yes, I never use CD's provided with anything, instead I download them from the ASUS site. I've already reinstalled a fresh version of windows, just to see how it goes.

(Sep 09 '12 at 08:38) VaidasB VaidasB's gravatar image

I understand you've installed a fresh version of windows, but have you updated your drivers since you got this error?

(Sep 09 '12 at 08:58) Mattophobia ♦♦ Mattophobia's gravatar image

Hmm, the crash has to do with ndis.sys, which is network related....

Do you use wireless mainly or wired?

Whichever you use, try to use the other for a while. But yes, it's either RAM related or a problem with the motherboard again.

I would RMA the laptop (Or return it to the store), I wouldn't even bother with troubleshooting is as you clearly ruled out software as the cause.

answered Sep 09 '12 at 16:34

Farchord's gravatar image


it is for sure almost 100% Possitivlly Ram or CPU related once you reinstall windows back to store bought condition and it rules everything including bad HD sectors out as the scan disk runs beforethe recovedry all bad block are wrote around ..

(Sep 09 '12 at 18:34) jadtechnic jadtechnic's gravatar image

There's not really enough information. You need to look into your event viewer in the system tab and find the warning associated with it. Googling error codes is one of the worst ways to diagnose. You need to collect as much information as you can and start with the common denominator.

answered Sep 10 '12 at 03:29

ClosetFuturist's gravatar image


I disagree big time :)

When it comes to computer issues software and Hardware the internet is where everyone turns with questions and answer it is where Microsoft reports fixes issues and problems and all other OEM companies ..

even techs turn to the internet for answer today I didn't need to Google any thing for the answer to this this Blue screen since win 1989 has always been bad or shorting memory because that there was a time when drivers could mess up and could have 2 devices on the same IRQ or Plug N play was not working ..

today computers and devices dont use the same system at all unless this lap top is from win 95 or older error lap computer Use non internet IP addressing for IRQ because the number of hardware Items and hardware drives portable memory USB Booting multiple monitor printer number of thumb drives and everything else there was a need for a better larger system for the job ..

now every every peice of Hardware gets an Address and if you monitor your firewall enough you will actually spot some of these Ips routing to your router and looping back to your computer the Video driver if the one to be likely seem most often the other is the IP for microsoft media player if you have a large Libary even when sharing is disable the program I program (IP) will be seen ping ing and ponging to and from the router ..

there is no chance for 2 devices to get the same IRQ today they are all plug n play and the IP is built in to it be it hardware or software ..

the new IPV6 128 bit standard will not only make trillions of new Internet IPs avalable but also non internet IPs as well if they are needed :)

(Sep 10 '12 at 08:59) jadtechnic jadtechnic's gravatar image

anyone who has been around tech talk enough remember all the talk that start over this new system about Microsoft and big brother monitoring everyones computer activity ..

it has baan going on since the days of XP which was when everyone learned that the none internet IP could work and make it possible for board band uses to control anothers computer in the system the master blaster disaster was a great exsample the virus was diliver to all broadband users through pop message sent from other user on the system because of things microsoft left on by deflault ..

sudenly anyone on the same provider as you could turn on and off your monitor or computer they could turn on and off your webcams even watch without your knowing they could start and stop programs randomly as well as printer most anything else ..

(Sep 10 '12 at 09:07) jadtechnic jadtechnic's gravatar image

Error posts are circumstantial not absolute. IRQs are shared. That error is reproduced on the same device. There's lies, damn lies and statistics. Circumstantial info is not good enough. It needs confirmation from another system tool.

(Sep 10 '12 at 10:49) ClosetFuturist ClosetFuturist's gravatar image
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Asked: Sep 09 '12 at 04:12

Seen: 1,366 times

Last updated: Sep 10 '12 at 10:49