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Just now, I tried to download an app on my iPhone 3GS and when I put I my password, it told me that that my Apple ID has been disabled. How does this happen? I did nothing wrong. Is there something I can do?

I tried resetting my password, but that didn't work. I went to the Apple for this problem, but their website for support is useless.

It seems that sense the new iTunes update, that this has been happening to a lot of people.

asked Sep 22 '12 at 12:08

Curtis%20Coburn's gravatar image

Curtis Coburn
651415059

edited Sep 22 '12 at 13:15


Give a call to 1-800-MY-APPLE

answered Sep 22 '12 at 13:39

Cameron's gravatar image

Cameron
1.8k104128136

I will give it a try.

(Sep 22 '12 at 13:41) Curtis Coburn Curtis%20Coburn's gravatar image

If they can't solve your problem I really don't know who would!

(Sep 22 '12 at 14:56) JordanV JordanV's gravatar image

yay customer service "cant help you and don't know who can..." heard that a ton of times from a bunch of people...

IMO there is nor reason why they should ever give this answer, call back and when they give that answer ask to speak with the supervisor. waist his/her time you will be surprised at how quickly things will get solved. If they start to give you a brick wall, don't be afraid to give them one too. Just remember that YOU are the customer and THEY work for YOU!

(Sep 22 '12 at 15:01) trueb trueb's gravatar image

I thought that they like to help people. They are suppose to have the best service.

(Sep 22 '12 at 15:21) Curtis Coburn Curtis%20Coburn's gravatar image
1

Well did it work? You can try Apple.com chat service. Honestly, who else is going to reactivate it for you? You have to talk to support. Keep calling them. Its your money.

(Sep 22 '12 at 15:26) JordanV JordanV's gravatar image

They opened a case when I called them. I might try apple.com if the case thing doesn't work.

(Sep 22 '12 at 21:21) Curtis Coburn Curtis%20Coburn's gravatar image
showing 5 of 6 show all

Have you gone to the genius bar at your local apple store to see if they can do something about this since it seems to have happen to some others. And there would have been a resolution that they would have mentioned to the techs there that would be able to do something about this since the updated for Itunes.

answered Sep 22 '12 at 13:25

Compucore's gravatar image

Compucore
2.4k111925

1

It happened just this morning. I shouldn't have to travel to an Apple store to have this fixed.

(Sep 22 '12 at 13:28) Curtis Coburn Curtis%20Coburn's gravatar image
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Asked: Sep 22 '12 at 12:08

Seen: 2,171 times

Last updated: Sep 22 '12 at 21:21