I just got off the phone with AT&T and I requested to talk to a supervisor cause they wouldn't grant me a unlock to my iPhone cause I'm ~5 months away from my "2- year contract"... I will be traveling in the next couple of days thats why I'm looking to get my phone unlocked so I could use it on my trip... The supervisor told me cause its a "quad-band" phone it will work with international providers... That this was a big "PLUS" on how cool the iPhone is... and that its only LOCKED domestically.. HOWEVER, my understanding was that 1) its locked under AT&T meaning no provider other than AT&T can the phone be used on. 2) quad-band just means it works with different signals or bands which means you can use it on different networks IF THE PHONE IS UNLOCKED????..
then i called applecare and some lady was pretty rude... (first time I've ever felt an apple employee was rude) although she didn't really know what i was talking about she said yes you can use it overseas.
I always see people posting that "oh my iPhone from the states is just an iPod touch right now cause its at&t" or something to that sort.
Can anyone provide me with information on if what AT&T and Apple just told me is true? That I don't have to unlock my phone to use a provider in Asia or anywhere in the world other than the states?
Answer by littleghettoazn · Apr 17, 2012 at 08:13 PM
Went to the local Apple store and talked to an "expert" he said exactly what i had stated.. "quad-band" means you can connect to different tower signals (ex. att and tmobile are gsm but have different signals) NOT meaning you can go out of the country and use the phone.. LOCKED means LOCKED... Therefore, AT&T is giving out wrong information (this was a supervisor i talked to)...
and if you don't meet the criteria for AT&T's new unlock ordeal... don't even bother as a customer since 1998 i can't even get them to do anything. oh and be aware even if you do qualify they said it takes up to 7-10 days to get a response from no other than APPLE.. not even AT&T...
Answer by DJ Scooby Doo · Apr 17, 2012 at 08:49 PM
Exactly. It's completely locked, unless you pay to unlock it or jailbreak it to unlock it that way. I tried to go to the Dominican Republic with a UK iPhone, because my iPhone 3G is a UK version for some reason, locked. I jailbroke it to unlock it that way. And yeah, it will take 7-10 days, who knows? It might be 2 hours. Don't get all worked up. Jailbreaking you can do it for free, but you risk your warranty.
Answer by Yvanz · May 24, 2012 at 03:47 AM
It's true that you can use the iPhone internationally without jailbreaking it, and it does work "quad-band". What they don't tell you is that it can get very expensive, even with AT&T's international plans. I lived in Indonesia for the better part of last year and while I had a local phone, I did have the international plan for my iPhone 4, which I used occasionally for everything but talking. It is very cool that the iPhone will find and use whatever tower and cell company is available. There were many times when I had service but friends and their specific phones (even my local phone) didn't. But again, you do pay out the nose for this! Hence I'm on here researching unlocking options, as I had many friends who unlocked their iPhones to use them abroad. Good luck!
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