I'm looking for a free or open source Customer Service or Help Desk solution thats at least decent. I've tried SugarCRM but that turned out to be a disaster, I can never, for the life of me get it to load the page correctly. I've been looking through the net but found nothing that pops out.
I need this to manage cases, for a technical support centre. One that can manage cases, if possible, even Customer Information.
Thanks in advance!
The question has been closed for the following reason "The question is answered, right answer was accepted" by KevinLockergnome Jan 21 '13 at 04:09
I've had a fling with OSTicket (http://osticket.com/) it seemed to work pretty decently as a ticketing system. Rather powerfull aswell when configured properly. You should look into that when looking for a good CMS to do that.