I'm looking for a free or open source Customer Service or Help Desk solution thats at least decent. I've tried SugarCRM but that turned out to be a disaster, I can never, for the life of me get it to load the page correctly. I've been looking through the net but found nothing that pops out.
I need this to manage cases, for a technical support centre. One that can manage cases, if possible, even Customer Information.
Thanks in advance!