I was in the process of buying a Mac Mini online. Wait I did buy a Mac Mini online from Amazon and I got screwed. People did tell me it was a trusted seller and I just went along and believed them. Everything went fine until I went and updated meaning I did system updates. Yes that went well until um I go to turn my Mac Mini on and I go to start it up and the computer goes to a grey screen with an Apple logo. Ok so I call Apple to see what this problem was because this was my first Mac and I thought I did something wrong. They tell me the steps of doing this and after a while I come to find out that I can not do anything that they say to do over the phone. I go to the Apple Store in my local mall and they come to find out that the hard drive was cut off meaning if I go to install or update anything on the computer the entire Mac Mini would crash and the hard drive would go. Was I ripped off and scammed? NOTHING was talked about the hard drive being bad. I trusted this site and so did many other people did. People put there reviews on the page saying how well trusted he is and how he should be recommended by everyone. I go to believe I was screwed over not knowing that this computer had a bad hard drive. Do you think the person knew that the drive was bad and didn't tell me? Should I file a report on this person? How will I get my money back? I paid this person on a credit card and I have no way of contacting him and trying to get the money I have give him back. The computer cost about $455 and that is including shipping. The ad looked legit meaning it didn't say a word about the computer having a bad drive. The ad did state that it was like brand new. Nothing was wrong with the product but when I go to update the computer the drive went. I just want my money back and him to know that he screwed me over. He cut the drive off so when you go to update the computer and or install a new OS on it the computer crashes and the hard drive fails. What a rip off I got. Do you think this person knew it was going to happen? You be the judge!!!
This is the page that I got the Mac Mini from. I am letting you be the judge and to be honest about the person and what you think!! WAS I SCREWED or was it just an error that he had no clue what was going to happen? You judge
----- click here ----- to see the Amazon ad and see if it was a scam!!
Answer by dunfiddlin · Jul 27, 2012 at 10:12 AM
Well hang on a minute. Everything was fine until you tried the update? So how could the seller have known otherwise. It seems extremely unlikely that he is responsible for anything that happened subsequently. What's in it for him to do anything like what you're accusing him of?
I don't understand why you haven't done the most obvious thing and contacted the seller directly. In the unlikely event that he tells you he was aware of the problem and doesn't give a hoot then you'll have reason to complain.
Nothing said at the Apple store seems to make any sense so I suspect that they are fobbing you off knowing that it's not their responsibility. The only possibility I can see is that the drive was infected with a boot sector destroying virus or was simply on the point of failing physically. Again, if everything was normal initially, I just don't see how anyone could have been expected to have a prescient vision of the failure.
Is the hard drive replaceable or is this another piece of masterly self-defeating engineering ingenuity by Apple? If so, get it replaced and argue the toss about who pays for it later. Life is way too short!
Answer by TheTechDude · Jul 27, 2012 at 01:11 AM
Just as a question, how does one make it so that a hard drive is cut off? I have never heard of this. And I just asked a few other people and they haven't heard of it either. Likewise, what would happen if you used DBAN on the hard drive and started over installing Mac OSX? Becuase as far as I know the modification was to the hard drive via some software and so using DBAN to clear the drive would kill whatever is on it. Also, how does a program break a hard drive. Breaking a hard drive should require a physical attack.... I could be wrong but I have never heard of this before...
Answer by Daniel Colthart · Jul 27, 2012 at 11:24 AM
I would check your buyers rights. As he said it was like new then maybe you might have a claim. Also look this guy up on google to see if there is anyone else has had the same problem with this guy. Hope you get this sorted :)
Answer by jadtechnic · Jul 27, 2012 at 11:30 AM
this was my thought here how could anyone know the hard drive was going if it ran fine for them seeing as they were selling it it is possible they never really used it just boot made sure everything booted fine ..
my thought was just this 2 things why didnt the apple store give a price to replace the drive , my other thought is that the mac mini though this one was advertized as like new mac mini is far from new it is 7 to 8 year old technology it is possible this machine couldn't handle the up date and trying to install it put the drive out ...
this is one thing I don't care for when people push how well mac holds it value no matter how it holds its value its still aged technology if you want bleeding edge then apple hold no value after its aged a few months ..
we have an old apple notebook here from like 2000 it is maxed out with as much as it will handle looks like new you can still find these in the apple store for $2000 anyone want to offer me $2000 for the one we have , looks excellent like new Promise has a factory 10gb HDD i dont think it even hasa GB of ram my wiofe is laughing at this post and is attempting to boot it up now 10:45 am from our past XP it should be fully booted by about 1:30 this afternoon .. will give you other details then ..
osx 10.4.11 Tiger it is the last OS this Ibook will handle I promise I have indeed see these selling at several apple stores in the US and Canada here from $2000 to $2500 not in as good a condition as the one here how ever if you tried to put mountian lion on this it would die too or at the very least laugh at you ..
just a side note the offer to sell not really this Ibook belong to my wife and she is keeping it it is a memory of a time long ago and far away :)
Answer by Daniel Colthart · Jul 27, 2012 at 01:53 PM
Ok rereading this I think this is just a faulty product (hard drive) . You were not scammed as it could of happened to anyone and from any seller (Including Apple!!!) Being new it should be guaranteed (by law i think but not sure) But I would contact the seller and if he does not respond then file a claim like most people on this post say.
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