I've been getting the blue screen of death lately, the first time I got the error, I thought It was a software issue, reinstalled windows and went on with my life. Not even a week later I started getting the same error (the same codes as well). I've been using my laptop for over a year now, it did break down twice before (over the course of one year, in both cases it was my motherboard) Technical info:
STOP: 0x000000D1 (0x0000000000000010, 0x0000000000000002, 0x0000000000000000, 0XFFFFF8800146A5D6)
ndis.sys - address 0XFFFFF8800146A5D6 base at 0XFFFFF8800143C000, DateStamp 4a5bc184
So, is this a hardware issue or software? I don't really get it. Also, seeing as the laptop is very unreliable, should I return it and reclaim my money (it's still under warranty).
Details I forgot to add:
Laptop: Asus K53E CPU: intel I5 RAM: 4GB HDD: 640 GB VGA: Intel GAMA HD OS: Windows 7 Ultimate (64)
Answer by jadtechnic · Sep 09, 2012 at 09:59 AM
it says IRQ eerror the main reason for these failures is bad or shorting Ram ( memory ) the first thing I would do is check all the drivers installed make sure there was not one that got updated seems to be no good or miss configured ..
how ever if you find your drivers seems to be all working nothing changed , most likly the paging fault is being cause by bad ram either you have dropped or removed ram and not installed it well its the wrong type or is gone bad ..
only other thing I would try is if you have installed any new hardware even finger memory remove it see if the problem clears if you have upgraded changed the OS to a newer version go back to the original that the machine came with . bad ram is the #1 cause, unless by some fluke you are using an old dail up windows modem the type that was supose to run with out drivers have built in memory they use to cause this issue all the time again though it was bad memory !
Answer by Farchord · Sep 09, 2012 at 05:34 PM
Hmm, the crash has to do with ndis.sys, which is network related....
Do you use wireless mainly or wired?
Whichever you use, try to use the other for a while. But yes, it's either RAM related or a problem with the motherboard again.
I would RMA the laptop (Or return it to the store), I wouldn't even bother with troubleshooting is as you clearly ruled out software as the cause.
Answer by ClosetFuturist · Sep 10, 2012 at 04:29 AM
There's not really enough information. You need to look into your event viewer in the system tab and find the warning associated with it. Googling error codes is one of the worst ways to diagnose. You need to collect as much information as you can and start with the common denominator.
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