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Being behind the scenes has its advantages. :) I've been in his office all morning and all day, and I have had to hear a snootful about the complaints and nasty emails Chris has received from Android fanboys about his latest impressions on an Android product. Trying out the product for myself, I concur: there are "issues".

Chris is asked to review products all the time. But one that he wasn't asked to review (among many) or paid to review with any free product are the Apple products, such as the iMac, Mac Mini, iPad, or iPhone. He doesn't receive money, and he's even posted his receipts on the internet so that people can see he had to buy his own product.

So it's obvious to me, as a n00b, that he likes Apple products because they perform the functions he wants, with usability features that make sense to him.

My question: do you believe fan boys of Android really want to know what Chris thinks of Android products? Do they want truth, or something else? What, if anything, do you believe Android fans want to hear? Would a satisfactory review be able to include pointers for improvement (which, BTW, Chris gives to Apple as well when he finds something that doesn't work well)?

asked Jun 21 '10 at 17:28

VideoNurse's gravatar image

VideoNurse
1.3k243948


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Chris should so what he wants, if he wants to do the reviews he should give his honest opinion about that he likes. It is all about opinion and he should do what he thinks is best.

answered Jun 22 '10 at 19:24

Craighton's gravatar image

Craighton
16.5k112206328

Some people there is no satisfying what ever platform one favors is there personal preference be apple Linux or even windows. I don't know it's almost like religious fanaticism. I use apple handhelds ubuntu workstations and widows for gaming... i would hope i'm objective in my assessment of were i put my money. I do think Chris is objective and favors apple just as i favor ubuntu. If people cant respect that then well thats there problem the internet is full of ass holes. I disagree with Chris on a few things but not to the point were i go ape shit because after all it's just opinion.

Chris dose a great job at what he dose, i hope he keeps it up i wouldn't ignore them, (fanboys) however were they could remind me of how crazy people can get lol.

answered Jun 21 '10 at 17:51

CiphersSon's gravatar image

CiphersSon
(suspended)

well..some people like the android better than iOS. he should just let people say what they like and not worry about it. Even fanboys have the right to opinions.

answered Jun 21 '10 at 17:55

SJP's gravatar image

SJP
4.6k75109167

Fanboys are annoying, but let's be fair: Apple fanboys can be just as bad. I don't mean to be dismissive of the issue, it's just that fanboys are a part of reviewing tech products.

As for how Chris should deal with them, I agree with Craighton that Chris should give his honest opinions. I'm an Android fan, and I have nothing against people pointing out its flaws. That said, I think Chris would benefit from keeping things in perspective. I said in response to another question that his complaints were all legitimate, it's how he delivered them that was the problem. Getting so outraged over the lock screen that his hands are shaking on cam... that's just not reasonable.

So, in short, Chris should not hold back his criticisms but be more humble when making them. His emotional response should be more appropriate for the criticism he is making: taking 10 seconds to figure out the unlock screen once (and never again) is not worth getting so worked up over.

answered Jun 23 '10 at 04:19

secretmethod70's gravatar image

secretmethod70
226129

Guess I don't have to post my own opinion, this one pretty much covers it. :)

(Jun 23 '10 at 09:52) eddieringle eddieringle's gravatar image

Part of Chris' appeal is his lack of humility at times when he's sure of something he sees -- he makes not apologies. At least he's clear about what he's saying. If he makes a mistake, he's just as clear to go back and restate something.

"Fanboys are a part of reviewing tech products." I just wrote a blogpost about this, which is currently sitting in Chris' inbox and I hope that you all will have a chance to read it. It talks about the phenomenon of fanboyism, and a theory as to why some people would spend so much time defending their position about about an object.

(Jun 23 '10 at 19:10) VideoNurse VideoNurse's gravatar image

Interesting post (http://bit.ly/cIHiHI), but I think you're reading a bit too much into it. After spending hundreds of dollars on a product (Android, Apple, whatever), some people just can't handle the idea that their purchase wasn't perfect. Others who are more secure in their decisions accept that nothing is without flaws, including the device they purchased.

(Jun 23 '10 at 20:44) secretmethod70 secretmethod70's gravatar image

He should say them to bug off (no offense). The review video that Chris did earlier showed that Android isn't that good. I wouldn't buy nor have it for free because it's not that good - I don't think that everything free is good.

answered Jun 21 '10 at 18:35

Mihkel's gravatar image

Mihkel
4.6k3656114

1

there are lots of free, open source things that are really good! Maybe we've gotten spoiled...

(Jun 22 '10 at 19:17) HipsForHire HipsForHire's gravatar image

Are you referring to his first impressions video?

1) Those were his first impressions

2) Everything he touched on was pretty much ruined by either Sprint or HTC, so you cannot say that it really touched on anything truly Android.

(Jun 23 '10 at 09:50) eddieringle eddieringle's gravatar image

Well, I will say, I am the most biased individual there is. I prefer using Linux for everything possible. I own an Android phone and cannot stand OSX, iPhone, iPad, or iSitOnYourThumb, I have had nothing but hardware problem after hardware problem with Windows. I don't like XP, Vista, 7, or 8, 9 or 10. But I also think people have the right to their biases. If Chris prefers Apple, more power to him. If people don't want to hear anti Android stuff, go elsewhere. Chris isn't the end all be all voice when it comes to tech. If you want to hear pro Android stuff, go look up Michael Manna's T4 show, he has fallen in love with Android and ditched his iPhone. He does however prefer Apple products for other things. Anyhow, point being, Chris should simply tell them to go elsewhere if they don't like what he has to say. This is America, and we do have freedom of choice here.

answered Jun 23 '10 at 01:35

Drmgiver's gravatar image

Drmgiver
861214

On a side note, I must have missed the vid that got Android fans all up in arms. Where is this video?

(Jun 23 '10 at 02:29) Drmgiver Drmgiver's gravatar image

See the "HTC EVO 4G First Impressions" video on YouTube.

(Jun 23 '10 at 17:14) eddieringle eddieringle's gravatar image

I don't think fandroids or Mac fanboys should be pandered to. I think it was very silly to do his iOS4 video with the Sprint phone if he knew it was so bad. He should do a video dedicated to the Sprint phone if he wishes to comment on its quality. It seemed like a major conflict of topics when in the description box there was more on complaining about the Sprint phone than on the iOS4. That says something about his priorities. It also seemed like a conflict of intrest of sorts to have an Apple Phone preview taken on a crappy non-Apple phone. It screamed Apple bias in my opinion and that wasn't cool.

If the fandroids are THAT bothersome, than do a direct video. Otherwise, use your proper equipment to make videos, not pander to a bunch of nerds on the internet.

answered Jun 23 '10 at 01:53

Tokkemon's gravatar image

Tokkemon
7614

Actually, I thought it was rather brilliant to use the new phone to film the other, and in fact, to be fair, he did not know that the quality of the video was going to be so poor. I was there in the house when he filmed. He tried different areas, different lighting, etc to give the HTC EVO the best possible conditions. After all, the sound quality was not very clear; sounded a bit muffled.

(Jun 23 '10 at 19:14) VideoNurse VideoNurse's gravatar image

I know EXACTLY how you feel. Over the past few days, I've had to put up with no less than 10 people replying to me on that video because I posted an open comment telling them not to hate on him for having his own opinion. Now everyone is saying I'm an Apple fanboy and that I am completely bashing Android and agreeing with Chris, who, apparently, has small penis syndrome? According to them...

Anyway, I've told them that I love Android, but I also love iPhone/iOS. I have an iPod Touch and a crappular phone from LG (LG Rumor... Yes, the original >.<). I am getting a new phone this fall when my contract renews, and I will most likely be getting an Android phone. Why? Because I'm not on the horrible AT&T network. Android is pretty much as good as it gets on my network. And I'm fine with that! Android is VERY powerful, especially when compared to my HORRIBLE OS on my Rumor. (It isn't even officially a Rumor. It's called a UX-260. That's how crappy it is. It doesn't even have a NAME.)

All the Fandroids need to get it through their heads that Chris was not intentionally bashing Android or the Evo 4G. He was doing a FIRST IMPRESSION, NOT a review. They're saying he must be an idiot for not knowing to swipe down to unlock, but it never says it, so without trying first, you're left to guessing. I honestly would try to swipe it to the left or right, since it looks more like a wheel design. Maybe it's just because I'm familiar with iOS. Who knows. But they'd bash me for using iOS and having small penis syndrome. Which is really confusing. How would they know anything about my personal organs? Do they have a stalk-people-who-don't-absolutely-freaking-love-Android app that creeps around me all the time? Creepy! But I guess using their logic, that is possible? Who knows.

Anyway, sorry for ranting here, since we obviously don't need more ranting, but Chris should just keep doing what he feels fit. He gave them what they wanted. 12 things he loves about Android. And none of them want to watch it because apparently he isn't being genuine in it. WTF. Would they rather have honesty or for him to be all nice? If you had some nasty seasoning stuck in your teeth, wouldn't you want someone to TELL you? That way you don't run around all day with it in there? I WOULD! Be blatant and tell me that something's wrong, that way I don't have to find out later!

The same thing happened with Vista, way back when it was first released. He gave his honest opinions about it, which were less than perfect. Windows fanboys kept bashing him, saying Vista is awesome. Unfortunately, I was one of those at the time. Then I got my head out of my ass, tried a Mac, and realized that I couldn't make a fair judgement without using both. Now I can say I'm not biased towards either, since I use both, love both, and hate both. Both have their strong points, both have their weaknesses, and I complain regularly about both. Nothing's perfect.

So anyway, I just ranted umpteen paragraphs, even though I said I would quit, so I'm gonna quit now! Don't hate, make peace! (No, you didn't get sent back to the 60's! LOL)

answered Jun 23 '10 at 02:16

GavinRoskamp's gravatar image

GavinRoskamp
1.0k61123

I saw your posts, Gavin. And no need to apologize for the rant.

I am looking at the whole situation not from the standpoint of the specific items in question, but the psychology behind the verbal attacks.

I hope you'll take a moment to read my blogpost once it gets off of Chris' email inbox! I have some theories as to why this keeps happening with an over-response that seems out of proportion to the subject matter. It's not that we can't be passionate about our beliefs, but I'm more shocked as to why people find themselves so out of control.

(Jun 23 '10 at 19:23) VideoNurse VideoNurse's gravatar image

Personally I think to label people a fanboy is sort of wrong. This sort of thing when thought about is just ignorant. no less then saying that someone genatlia is sized by the device they pick. I have an android and I love the thing. Some people did not exactly handle things the way they should have been. Chris did pick up an android device so if someone was nice enough to tell him how the device could be tweaked to get more battery life out of it he may want to hear them out....some people sure did go off the deep end with how they answered it sure! Some people exspect that when someone is using something they understand it all from the start or they go out and find the means to justify without a doubt what they are saying. I mean sure Chris quoted a few websites where he found bad battery useage problems with androids. I found them myself back when I got my phone. I also found many sites now that help you adjust settings to get a lot more out of your phone! With first looks comes a learning curve immediatly. It appears to me IMO Chris was only pointing out the short comings without taking the needed time to learn the device he is using. I think we have geeks who will dive into almost anything head first and try to learn everything about that we can. Then I believe we have user geeks...who really do not care about the items much at all other then they want to use it....I think Chris is a user geek. he wants to use the devices and he does a great job of that but to really take the time to learn it unless he is finding it to meet his needs immediately...... He does always give his opinions which to him are valid BUT he really does not take the time or maybe even have the time to learn something that differs greatly from what he is used to.....always compares things to his standard of needs which is ok.....its just going to rift some feathers sometimes as people's needs are so much different. Just my opinion and as many others state not much to anyone else :) But I can stay level headed and say it LOL

answered Jun 23 '10 at 09:11

Michael%20Weiler's gravatar image

Michael Weiler
915

edited Jun 23 '10 at 09:20

This is an interesting comment. I don't consider myself a Geek, but rather a hybrid Neek (nerdish geek, of a particular kind). Average users, when watched through a special mirror, tend to NOT look at directions, use the Help search box, or look in a manual when they first get a device. The average user clicks on everything, tries everything, and then either gives up in frustration, or moves onto the next item. This is true in most usability studies.

So if he were to take out the manual before trying the phone, he would no longer be acting as the average user. To be fair, Chris has to "act" as the average user, which is clearly impossible knowing what he knows now. He would have to hold off from his knowledge and pretend to know only what the average user knows -- and what exactly is that? Are we dumbing people down, or are we attributing more knowledge than the average user possesses?

Hmmm.......

(Jun 23 '10 at 19:19) VideoNurse VideoNurse's gravatar image

I've said elsewhere that I disagree that everything needs to be targeted to the average user, but that's a different discussion. Hmm, maybe I'll ask my first question on lockergnome!

Anyway, to respond to the question you posed, I do believe that the "average user" is more intelligent than they are often given credit for. Then again, maybe they're too lazy or impatient to use that intelligence? I don't know. All I have to go on is my own experiences, and I know people who are in absolutely no way tech geeks and yet they have had no problems picking up a Droid or Droid Incredible and using it. I do think the Evo is in a different class and more suited for the "enthusiast," strictly because of the need to monitor battery life. Otherwise, the UI is the same as the Droid Incredible which is used by friends of mine who know very little about computers.

(Jun 23 '10 at 20:55) secretmethod70 secretmethod70's gravatar image

People hate to hear the truth, and hate that is about the product they thought it was the best. Chris has all the reason on trying to view things like MOST people with no tech experience would do, of course he's a geek, he knows what to do, as well as thousands of people out there (geeks most likely).

answered Jun 23 '10 at 01:42

Jaime%20Adrian%20Z%C3%BA%C3%B1iga%20Espinoza's gravatar image

Jaime Adrian Zúñiga Espinoza
313

Do you think "people hate to hear the truth" is linked to a large social phenomenon: we have lost the art of talking AND listening?

(Jun 29 '10 at 15:09) VideoNurse VideoNurse's gravatar image
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Asked: Jun 21 '10 at 17:28

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Last updated: Jun 29 '10 at 15:09