[closed] Why doesn't Apple just issue all iPhone 4 buyers a $29.99 credit?

Why doesn't Apple just issue all iPhone 4 buyers a $29.99 credit? Rather than send "free" Bumpers for some, a selection of pre-approved cases for others, and a refund for those who paid for their Bumpers, etc. Wouldn't it be more democratic and straight forward to just refund everyone? That way, each user can decide if they want to order a Bumper, another case, or risk using an unprotected phone.

This question is marked "community wiki".

asked Jul 19 '10 at 07:05

jhagedon
2.7k●153●178●215

closed Jul 25 '10 at 09:14

The question has been closed for the following reason "Outdated and now irrelevant" by jhagedon Jul 25 '10 at 09:14

6 Answers:

oldest newest most voted

1	because the bumpers cost pennys to make... its cheaper for them to give u a bumper than to give you a credit. This answer is marked "community wiki". answered Jul 19 '10 at 07:55 trueb 15.4k●53●104●260

1	Apple is trying to find the cheapest way to NOT loose money and this is the best option for them. It may be confusing but that is how they are doing it. answered Jul 19 '10 at 16:32 Craighton ♦♦ 16.6k●115●207●329

I can understand that giving the Bumpers is the cheapest solution, but they should just bite the bullet and issue the supposed $29.99 value to those who don't want a Bumper. I paid the full price for my Bumper, so they have to give me a refund. In retrospect, I'll bet they wish they had shipped an included bumper with every iPhone 4! It would have side-stepped the lion's share of the controversy over the antenna, and would have saved them millions of dollars and saved face. Most people would have gladly used the included Bumper (in matching black and eventually white). They could have sold the candy colored ones as after market fashion accessories. It was a huge marketing blunder. Those who didn't like the free Bumper would have purchased their own after market case to differentiate themselves as they always do. I've purchased many phones over the years that came with a case only to be abandoned for fancier cases available from the market place.

This answer is marked "community wiki".

answered Jul 19 '10 at 08:18

jhagedon
2.7k●153●178●215

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(Jul 19 '10 at 14:32) catchatyou

but here is the issue, they did not ship them with the bumpers, so whoops... you also assume they care about you... they dont they care about the masses and money, mostly the money...

basicly they view this as (imo) a way to keep from being sued, they did "fix" the issue and hey you get something for free :) isn't apple a good company for giving you a free accessory?

(Jul 19 '10 at 17:00) trueb

If you look at the so called "problem" technically there is nothing wrong with the phone it self. There something wrong with cellular technology. Compared to my 3GS I've got much better signal with the new design on the outside of the phone without using my left hand. Since they wanted to make users happy which they didnt have to they said we'll give you free bumpers which isnt going to hurt them. Now if this problem didn't happen on every phone even though the iPhone is worse they would have gave us credit.

This answer is marked "community wiki".

answered Jul 19 '10 at 09:20

cctech
101●1●6

0	No, it costs Apple $.5 to manufacture a bumper, and if they gave $29 refunds, they would loose a lot more money. answered Jul 19 '10 at 11:23 alexleiphart 1.9k●26●34●55

0	Just give the money back for those who bought it and give free bumpers for buyers… This answer is marked "community wiki". answered Jul 19 '10 at 13:31 Jaime Adrian Zúñiga Espinoza 26●1●3

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