Well I just bought a 1600 point Microsoft point card and it does'nt work. I went to the store they wouldnt refund me nor give me a new one. So they told me to call Microsoft for a new card. I cant seem to find anything on the website on card refunds so. Does anyone have any advice for me? Oh and whats microsoft's Phone number... Blah dumb question but am I "Screwed"?
asked Aug 03 '10 at 16:46
Contact Xbox Support
Toll free: (800) 4MY-XBOX or (800) 469-9269
Direct dial: (425) 635-7180
Hearing impaired (TDD device): (866) 740-9269 or (425) 635-7102
Hours of operation Phone assistance is available seven days a week.
9:00 A.M. to 1:00 A.M. Eastern Time
6:00 A.M. to 10:00 P.M. Pacific Time
Also, have your receipt from the store and the card in hand.
My curiosity, what does the 1600 Microsoft Point card do? Have you checked the box and see if there's a number that you can call for questions? Sometimes there is an online message board just like this one.
answered Aug 03 '10 at 16:50