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Ever since the first week of me getting my new desktop, which was a couple weeks ago, my computer randomly disconnects from the internet. I'm using a Xbox ethernet cable because I haven't bought a long ethernet cable yet. I'm running Windows 7 64bit and I am the only one in my house that has this problem. The wireless network works fine for the other computers, but I don't have a WiFi card in my computer, so I must use a ethernet cable.

I have to restart to fix it, re logging in doesn't do anything, but it acts fine when I restart. Then a few hours later is will repeat.

asked Sep 30 '10 at 03:26

Luke%20oX's gravatar image

Luke oX
1.8k139150172

edited Sep 30 '10 at 16:32

1

upload the dxdiag file, or email it to me @ timf@ttfixes.co.uk and ill look at it and find you a new driver, see if that helps

http://hi-rez.custhelp.com/app/answers/detail/a_id/3/~/how-do-i-create-a-dxdiag-file%3F

(Sep 30 '10 at 16:51) Tim Fontana Tim%20Fontana's gravatar image

Maybe its your chipset drivers. Go to the companies website and download the drivers.

answered Sep 30 '10 at 09:00

Vancar6's gravatar image

Vancar6
1.4k151160173

How does it exactly disconnect? Does the desktop do it randomly and not giving any warnings or otherwise? Check if your router is OK and if the ports are OK too.

answered Sep 30 '10 at 08:41

Mihkel's gravatar image

Mihkel
4.6k4258114

It randomly disconnects, my router and ports are OK. Everyone has internet for me, and I have to restart my computer.

(Sep 30 '10 at 16:31) Luke oX Luke%20oX's gravatar image

sounds to me like there is some software bug some where on your computer... they can be hard to find... i usually reformat one a year, maybe now is time?

answered Sep 30 '10 at 09:15

trueb's gravatar image

trueb
16.1k54105269

I just got this brand new gaming desktop a few weeks ago.

(Sep 30 '10 at 16:31) Luke oX Luke%20oX's gravatar image

It's a long shot but have you tried to update you Ethernet driver?

answered Sep 30 '10 at 10:35

Database's gravatar image

Database
4.2k130157199

What? Never heard of such a thing...

(Sep 30 '10 at 16:33) Luke oX Luke%20oX's gravatar image

The Ethernet adapter? They have drivers(Software) which makes the hardware connect to the software and the software to connect to the hardware. It's a loop thing.

(Sep 30 '10 at 17:00) Database Database's gravatar image

alt text

Install DSL In-Line Microfilters. Noise on the line may cause loss of connection. Like static building up on the line to a point of disconnect, then Power Cycles clear the static. Build up of noise until point of disconnect, then power cycle ... repeat

answered Sep 30 '10 at 16:58

r0bErT4u's gravatar image

r0bErT4u
31.0k515672938

edited Sep 30 '10 at 17:07

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Asked: Sep 30 '10 at 03:26

Seen: 8,920 times

Last updated: Sep 30 '10 at 17:07