Problem with my computer. :(

So I just bought a refurbished pc from PC World about 2/3 weeks ago. It has never give me any bother until today. I switched it off last night, before i done this the PC was running fine.

Today i switched it on logged in and waited a min then tried to click on start but nothing happened and the loading animation appeared beside the cursor then it said windows exploer stopped working then buttonmanager stopped working so i closed these i even tried look for a soloution still nothing i even restarted the pc and switched it off at the wall for 10 seconds rebooted it and same story. What on earth could this be?

I mean it was running perfectly before i switched it off last night. :S Any help appreciated

asked Nov 10 '10 at 10:20

iPol
126●65●67●73

In the future I suggest noting exact errors.

(Nov 11 '10 at 16:20) Seb

8 Answers:

oldest newest most voted

Did you install anything major last night? Do any major web-surfing? Do you have an anti-virus app at all? If you can, boot into Safe Mode and try a system restore back to last night (or yesterday) and see what happens.

answered Nov 10 '10 at 10:25

Rizzy
4.4k●19●42●89

no i isntalled nothing at all i tried to install google chrome tho but it failed bucause of my shitty internet

(Nov 10 '10 at 10:32) iPol

Have you tired to do a system restore like Rizzy suggested?

(Nov 11 '10 at 10:13) Database

Please watch your language VitrualPol

(Nov 11 '10 at 16:09) thecomputergeek01

0	I just tried safe mode an start wont appear in safe mode either? answered Nov 10 '10 at 10:47 iPol 126●65●67●73 2 This is a comment you can use it when you want to reply to a answer. (Nov 10 '10 at 17:22) markd12

0	It does sound like its malware or rootkit, your best bet is reformatting and re-installing the OS, btw which OS are you running and what are the system specs? answered Nov 10 '10 at 11:27 synaptiv 1.1k●1●5●15

0	keep pressing F8 on startup, select 'Last Known Good Configuration' and hopefully it should start properly. answered Nov 10 '10 at 12:35 roguekiller23231 4.2k●72●104●142

There are a number of things that you can try.

Scan for virus's and malware
Clean your registry
Restore your system using System Restore

From the sounds of it you're running Windows Vista. I also suffered a lot of problems with Windows Explorer not responding and then closing. These issues seem to have been resolved with Windows 7 since I haven't come across any issues at all.

I recommend you follow the steps I have mentioned above and see if that solves the issue.

I'd advise you to use Avast Antivirus to scan for virus's and then use a trial of TuneUp Utilities to clean your registry and remove errors. It also comes with many other tools that may help you diagnose the problems you're facing.

If you are running Windows Vista I'd recommend you install ALL Windows updates, especially Service Pack 1 & 2, these service packs's solved my issues when I was running Vista.

Best of luck.

answered Nov 10 '10 at 17:15

DazOwen
5.9k●77●104●159

All good suggestions. One more to make would be to turn system restore off after doing a virus scan, then that way the virus can't return when you do a sysres. Run the A/V again and when all clean, turn sysres back on.

You could also do a SFC /scannow. Just select Run from the start menu and type in sfc /scannow, this will scan your computer for errors and fix them.

answered Nov 10 '10 at 17:23

Geenome
2.3k●41●50●72

Do a system restore - there must have been a restore point.
If that doesn't work, take it back to PC World with your reciept or contact your computers manufacturer or if you can get in contact with Microsoft.

answered Nov 11 '10 at 16:11

thecomputergeek01
1.9k●37●48●74

thats the first thing even a novice would try.

(Nov 11 '10 at 16:12) Tim Fontana

Yep :) 10 characters

(Nov 11 '10 at 16:17) thecomputergeek01

0	Try booting into a Linux live cd and see if that works. if it does then it is the installation or the hard drive that do not work. To test if it is the hard drive re install a new operating system on it. If that works then you're sorted answered Nov 11 '10 at 16:13 Tim Fontana (suspended)

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