login about faq

To prove you're not a spammer, email newuser.lgqa@gmail.com with the subject "Account Request" to request an account.

Hi guys

I have a problem with my iPad and the Apple support page isn't really helping, so I figured perhaps the LG community could offer a little support:

Last night, I plugged my iPad into my computer, and iTunes asked if I wished to update my OS (for 3.2.2). I clicked okay and, as usual, iTunes started to backup the content on my iPad. However, halfway through, I had to leave for an urgent meeting and clicked the (X) button beside the loading bar to cancel the backup (which was going on halfway) and ejected it.

However, when I tried to turn on my iPad later, nothing happened. No backlight, no screen display, no sound, nothing; blank. I thought perhaps it was due to the fact that it had no battery, so I charged it up overnight. But still, nothing worked.

Plugging it into my computer is completely useless, too; it's not even recognized as a device! No desktop notifications whatsoever when I plug it in.

Extra information that might be useful: iPad model: 64 GB 3G+wifi, NOT jailbroken.

I don't mind completely restoring my iPad to its original state, but how can I do so if my computer doesn't even sense the device?

Million thanks in advance!

PS: Just leave a comment if you need anymore information! Thanks, again!

asked Nov 11 '10 at 22:54

stjonks's gravatar image


edited Nov 11 '10 at 22:55

Try restoring it by putting it into DFU mode and if that doesn't work you should book an appointment at the "Genius" Bar. How knows you might get a new iPad (people at the Genius Bar aren't very smart, for the most part). If you don't have an Apple Store near you try calling your countries Apple Care Support Center and see what they can do.

answered Nov 11 '10 at 23:04

FilipinoPower's gravatar image


edited Nov 11 '10 at 23:08

Hmmm this is interesting, might just be the solution I'm looking for. But what do I do after putting the iPad into DFU mode?

(Nov 11 '10 at 23:15) stjonks stjonks's gravatar image

You click the restore button in iTunes.

(Nov 11 '10 at 23:18) AppleHack23 AppleHack23's gravatar image

What AppleHack23 said

(Nov 11 '10 at 23:29) FilipinoPower FilipinoPower's gravatar image


All I did was hold down the sleep/wake button and the home button together. Instead of recovering or entering into any sort of mode, it simply awakened!

But thanks guys anyway for the help!!

answered Nov 11 '10 at 23:18

stjonks's gravatar image


Book an appointment at the Genius Bar. They will fix it.

answered Nov 11 '10 at 22:57

zee967's gravatar image


Yeah I figured I'd need to seek 'professional' help, too. But the country I'm in doesn't even have a single Apple store. That sucks in times like these.

(Nov 11 '10 at 22:59) stjonks stjonks's gravatar image

you should NEVER unplug someting while it is in the middle of a firmware update, some guy on the Apple.com/uk forum was updating his iPhone firmware, half-way through he unplugged it resulting in his iPhone to be bricked. the only way to get his iPhone fixed was to put it in DFU Mode and restore the fimrware version through iTunes.

answered Nov 15 '10 at 13:48

coolsecretspy's gravatar image


I was in d middle of panic coz my ipad wont turn on at all.. i even tried charging it but nothing happened... Good thing i found this Q&a and tried holding the wake and home button together and viola!! Yey it did worked after all.. Thanks for posting that solution...

answered Jun 28 '11 at 11:31

Lala's gravatar image


edited Jun 28 '11 at 11:33

Well, I was going to say to hold down the sleep and home button for a little bit and it should boot up, but you did it. lol.

answered Jun 28 '11 at 11:50

jebug29's gravatar image


either put it in DFU mode or run it dead, if it glitches you have to let it run dead otherwise DFU mode

answered Jun 28 '11 at 11:57

Magemaniac33's gravatar image


Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here



Answers and Comments

Markdown Basics

  • *italic* or __italic__
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported



Asked: Nov 11 '10 at 22:54

Seen: 21,105 times

Last updated: Jun 28 '11 at 11:57