I have a Gateway laptop running Windows Vista Home Basic 32-bit with 512MB DDR2 RAM. When I press the power button the power LED comes on for around a second and just as the fan is about to start spinning, it turns off again.
There is a purple light to show that the laptop is charging. I've tried removing the battery, making sure the RAM the securely attached to the motherboard but still not luck.
The client I received it from (they sent it to me to repair) said that it does sometimes boot up, but I've been trying for 15-20 minutes continuously but no luck.
I've tried everything I can think of to fix the issue but I've now run out of ideas.
Any suggestions, please?
Answer by catchatyou · Sep 22, 2010 at 07:14 PM
I've had the same problem. I haven't found a solution for it. I've tried it without the battery, without the power supply, resetting it by holding the power button without battery or charger, and various other methods. I've only experienced it on Windows based computers.
Answer by djmoore711 · Sep 22, 2010 at 07:27 PM
Wow. I know it's Windows Vista Basic, but I'm still surprised it runs at all with only 512MB or RAM!
At this rate it can only a few things: PSU, motherboard, or BIOS.
Does it make any beeps or noises as it starts to boot?
Did the client try to flash the BIOS and interrupt it before it could finish? In that case, start looking for a repair center that can replace the motherboard, or at least the BIOS chip (if salvageable).
Since it starts booting up, it sounds to me like a motherboard problem, more in the BIOS area. Does it get through POST?
Answer by kevin · Sep 22, 2010 at 08:16 PM
It could be something in the system board possibly. If you don't get past the BIOS info, you may want to check on the warranty. Possibly temperature sensor is busted or with the power trying to go to the rest of the laptop.
Answer by Josh_M · Sep 23, 2010 at 12:31 AM
Try booting without the RAM and Hard drive. If it starts beeping, one of those is bad. If there is no change, it is probably a bad motherboard. If you can remove the optical drive without too much effort, I would try that too
Answer by Tim Fontana · Sep 23, 2010 at 06:29 AM
I had a desktop that did that and the motherboard was damaged. if it is still under warranty the best solution would be RMA it but if not then I don't think there is anything you can do. I may be wrong and it may be something else, but this is what it is from my experience
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